Question about KitchenAid K5SS Heavy Duty Commercial Stand Mixer
I have a strange idle noise from the motor, it sounds allot like a 2 stroke engine on a motorbike at idle, in other words not smooth. First response is always the gears, IT IS NOT, gears have been replaced and I have replaced everything today, motor, and all electrical components.
Hi,have you set you speed of your rotations,maybe it's set to slow.you have to Adjust the screws in the backof the mixer,so the rotation of the motor is a second apart on the speed setting three.i quite sure that's the right speed number,I have it written down somewhere,if I can find it and it's different il let you know.ty hopethatworks.
Posted on May 16, 2014
Testimonial: "Thanks, no I have adjusted the speeds correctly, I have had this one for almost 14 years and have repaired it a few times so I know my way around. I can also hear it in the 1st and 2nd speeds."
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Posted on Jan 02, 2017
SOURCE: Grinding Noise
If it's metallic sound you are loosing teeth on a gear or two. This is caused by lack of lubricant or simply fatigue of the material of the gears. Don't use it, you can get metal flakes in your food.
Take it in to a repair shop and have it fixed. The money spent is well worth it because if done correctly will last another 12 years.
Posted on Oct 23, 2007
SOURCE: kitchenaid mixer k45ss slow gear
If you look into the brush holder you will see a stopper at the botom ,(this is so when brushes are wore the spring is not driven into armature) .. the brushes have to be inserted so the groove is lined up , try that
Posted on Apr 07, 2008
Hi. If your mixer is under warranty, call Kitchenaid. They are very good at replacing mixers under warranty.
If you are out of warranty, this is where the fun begins, NOT!
Remove the silver band from around the top of mixer. Remove 4 screws that secure the top cover, remove cover and at the front top of the machine locate the transmission cover. Inspect this cover carefully for cracks. If you find cracks in it...You have just discovered Kitchenaid's dirty little secret. A cheap plastic transmission housing! The failure of this cheap part is the cause of all of the rest of the damage inside the mixer, which may include a destroyed worm gear and shaft, destroyed bearings and their seats. You're not alone. I estimate that thousands of these plastic parts have failed causing great damage to the rest of the mixer
Kitchenaid's replacement housing is made out of metal. If you feel up to the task of repairing the mixer yourself goto the Kitchenaid website and do a search for the parts catalog for your mixer model, these will assist you with disassembly, reassembly and parts ordering.
If you're not up to the task, take it to an authorized repair place once you have put the cover back on.
Even if you're out of warranty, you may be able to have Kitchenaid pay for the replacement parts, they did for my mixer. Be persistent with them and try to get to a manager with your complaint. This cheap piece of plastic has no business being installed on a high-priced machine.
If this solution has assisted you, please rate it. ricardok45
Posted on Mar 20, 2009
Hi PETER, Happy New Year! Your Speed Control Knob can be replaced quite easily (OK, maybe with a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty.
Before you start taking your mixer apart, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Turn to pages 6 & 7, titled: “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixers electrical components, along with all the parts. Locate lllus. Nos. 1, 2, 3, 4 - Pivot screw, Spring Washer, Switch Lever and Stud, and Control plate spring, respectively, which is the speed control handle assembly and Illus No. 5 and 6 - Speed Link & Cam and Flat Spring. Carefully inspect these parts to see if they have not come loose, particularly the Pivot Screw and Spring Washer. Also check to see if the Speed Link & Cam hasn’t shifted from its position. You should be able to see if something just needs to be tightened or if parts need to be replaced.
Also, with your mixer apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links may be different than your KA model, but the principles are the same.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Jan 04, 2010
Hi SHIRLAFINK, you do not need to 'oil' the transmission gears on a KA mixer. Your KA mixer comes with enough grease to 'last a lifetime' - whatever that means?
Depending on the age of your mixer and how heavily you use it, there may be a time when you might want to replace the grease, but that period is usually measured in years of useage.
Of course if one of the gears strips or breaks, you will need to replace all the grease when you replace the broken gear. Attempting to use salvaged grease jeopardized the remaining gears if pieces of metal or plastic debris are suspended in the old grease.
I hope this helps - hslincoln, Burke, VA
If this solution has been helpful, please rate it, thanks! hslincoln
Posted on Mar 15, 2010
Testimonial: "Thanks very much, very helpful."
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