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Why is my dehumidifier not collecting water?

The compressor runs and cycles ok but no water is extracted from the air. The humidity control is set below the ambient humidity. The filter is clean and so are the fins.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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Illeagle
  • 525 Answers

SOURCE: Dehumidifier

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

Posted on Jun 02, 2008

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  • 121 Answers

SOURCE: Dehumidifier runs but does not condense water.

It sounds like an issue with the control bord. This dehumidifier should have a 5 year warranty through LG. You will need to have this serviced. If it is under warranty by LG they will either refer you to a local repair shop and they will pay for the repair or they will replace it if you do not have a repair shop in your area. Call them and explain the problem to them. Make sure that you have your reciept. Here is the contact information for LG:

Toll Free Phone Number: 1-800-243-0000

Email: customerservice@lge.com

Keep me posted. If you found this solution helpful please rate it when you get a chance. Thanks - Tech101

Posted on Jul 08, 2008

  • 225 Answers

SOURCE: kenmore dehumidifier runs but won't collect water

Hi,
If you haven't done so already, try removing and cleaning the inlet filter screen which is almost certainly just behing the inlet grille. It may slide upwards out of the casing or downwards unto the bucket area. If this is blocked with fluff then no moist air will get to the cold pipes, so little or no water will be extracted. There's also a chance that the humidity sensor is clogged with fluff, so fooling the system into thinking the room is pretty dry, in which case the compressor will probably not run.
A running compressor can usually be detected as a deep throbbing from the machine. If it is running, but not cooling the pipes behind the intake grille, then you may have lost the refrigerant from the system via a leak. If the air coming out of the machine is warm (caused by the compressor running) but there is no water produced this may be the cause.

Explore along these lines and let me know what you find.
Cheers, D

Posted on Jul 31, 2008

IrishDruid
  • 2712 Answers

SOURCE: Dehumidifier does not collect water.

If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Sep 29, 2008

  • 1 Answer

SOURCE: Dehumidifier does not collect water.

My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this

Posted on Mar 28, 2009

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1 Answer

I bought the FriedrichD50. It worked fine in 2 weeks with the built in pump. After I disconnected the drainage by using the bucket, no water comes out. Does it make sense the machine runs 2 days straight...


Yes, it does make sense, depending on what humidity extraction level you have it set on. Set to high, it will will remove little to low condensation/humidity. Set it to 35% or if you have an analog model (no LED screen) set the humidity extraction knob on Maximum Also, be sure that the air intake filter is clean.

Thanks for choosing FixYa.

Sep 19, 2011 | Friedrich D50C Dehumidifier

1 Answer

I've been reading the other questions on this website. Like many others, our 54501 dehumidifier turns on and all controls still work. We just cleaned the filter but it does not collect water. I read...


No, it may mean that you don't have the humidity extraction level set low enough. The lower the setting, the more humidity it will extract. Try setting the extraction level at 35%, to see if the compressor turns ON.

If yours is being used in a basement, the ambient air temperature at floor level is between 40 - 60 degrees. Dehumidifiers do not work well between those temperatures (Unless, you have a Low Temp Unit). This applies mainly to where the air temperature at floor level is colder than at shoulder level in basement applications. Raising the unit up off the floor, onto a sturdy table, counter top, etc, that can handle the weight of the unit, plus a full tank of water, will usually resolve this problem.

I hope this helps you further troubleshoot & solve the problem. Thanks for choosing FixYa.

Jul 25, 2011 | Kenmore 54501 Dehumidifier

1 Answer

My dehumidifier is not collecting water what can i do to fix it? the model #99701


There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture/humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 primary reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Jun 02, 2011 | Kenmore 54501 Dehumidifier

1 Answer

My dehumidifer is not drawing any water, but the fan continues to run.


There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture. humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Jun 02, 2011 | Haier 45-Pint Dehumidifier

1 Answer

Machine runs, but no water is coming out into the bucket


There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture/humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Jun 02, 2011 | LG LHD459EL Dehumidifier

1 Answer

My Kenmore dehumidifier has stopped drawing water from the air to the collection receptical. Fan still runs at high and low speeds.


A couple of things may be happening: The humidity extraction level may be set to high and it can't extract any humidity at that level. Reset/Lower it to 35%. The fans on most dehumidifiers run almost constantly (designed that way) so that it keeps moving the air around. If the sensor picks up a higher humidity level than what it's set to maintain, the compressor will turn ON. This is particularly true, if you operate the unit in continual mode, rather than a timed mode. Also, a dirty or clogged air intake filter, hinders the units ability to remove humidity/moisture.

In addition, operating the unit is ambient air temperature of between 40 & 60 degrees F, causes the unit to struggle to dehumidify the air and the fan to run continuously. Obstructing the air flow around the unit, will also cause it to not function as it should. Maintain a minimum of 12" of free air space around all 4 sides of the unit.

Hope this helps you troubleshoot and solve the problem. Please let me know.

May 28, 2011 | Kenmore Dehumidifiers

1 Answer

Plug it in turn it on and nothing in the bucket after several hours


Hi, Mindy! The following is an overall review of what causes the problem you listed.

If the room air is less than the set air, then there is no water in the bucket, because there is almost no humidity in the air. If it is winter, there is likely not enough humidity in the air to have water collect in the bucket. A dehumidifier will only pick up humidity out of warm air. If you are running a dehumidifier in your basement in the winter, the room may be damp, but too cold for the dehumidifier to pull out the humidity. Try running the unit in the bathroom after having a hot shower without the bathroom fan on. If working correctly the unit should draw water. In addition, if you set the humidity level you want to maintain higher the actual humidity level in the house or room, it won't pickup and collect any moisture. The fans on most of the dehumidifiers on the market today run almost constantly. They do this, so that the room air is always moving and if humidity is detected, it will extract it.

Hope this helps you understand how dehumidifiers function and what you can expect from them under given circumstances,. In fact, there may not be anything mechanically wrong with yours. But, to make sure, do what is suggested above to test the unit.

Apr 29, 2011 | Haier Dehumidifiers

1 Answer

Dehumidifier is running but, no water is being extracted from the air.


Hi,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Take care.

Aug 14, 2010 | Windchaser WDH928 Dehumidifier

1 Answer

Tyies to Start


Hi,
It could be a bad compressor, circuit board, or maybe even a sensor or dehumidistat...
Here is a tip about dehumidifiers2_bing.gif that run but do not extract water from the air..

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

May 02, 2010 | Haier 65-Pint Dehumidifier

1 Answer

Running but not collecting water...


Dehumidifiers have only a few components, and operate on the same principle as a refrigerator, freezer, or air-conditioner.
Components Residential dehumidifiers have a cooling system made up of these primary components:

  • The compressor is the quiet motor (engine) of the cooling system. It's the black, football-size component at the bottom of your dehumidifier. The compressor runs as long as the dehumidifier humidistat (the humidity-sensor) calls for a reduction in the humidity.

  • The condenser is a series of finned tubes, similar to a radiator. It's usually near the circulating fan.

  • The evaporator is located near the back of the dehumidifier, right above the water-collection container. It also resembles a radiator or a coiled-up set of tubes. When the dehumidifier's humidistat senses increased humidity, it cycles on, which starts the compressor and circulating fan.

  • The circulating fan circulates the air over the evaporator and condenser coils.

Principle When the unit runs, the circulating fan and compressor also run. The fan continually draws room air over the evaporator coils, which are cold, and then over the condenser coils, which are warm. Because the evaporator coils are cold, the moisture in the room collects on them--just as the outside of a glass of icy liquid "sweats" on a warm, humid day. When the moisture on the coils increases, it drips off of the coils into the collection container.

The air then flows over the warm condenser coils and out into the room. This process removes water from the air and, because of the heat from the fan motor and compressor motor, the exiting air is somewhat warmer, as well as dryer.

Jul 29, 2008 | Maytag M7DH65B2A Dehumidifier

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