Question about Blackberry Tablets & eReaders

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Why does my Blackberry Playbook every few minutes asks for my password and how do I fix it

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Your email client settings may have an incorrect password saved. The device is trying to connect to the email server every few minutes and the connection may be failing because an incorrect password has been stored.

Posted on Nov 25, 2014

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Posted on Jan 02, 2017

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SOURCE: Just purchased Blackberry Playbook. Set

Sounds like a bad install on the new operating system. Since your question was posted in April, I'm assuming you have the problem solved by now, or returned the device, but for anyone else looking at this, I suggest either returning the device and exchanging it, or if you prefer to solve it with this device, then leave it on and let the battery run down. Once it is dead, try plugging the device in and powering it on, hopefully that gets you back in business. Blackberry Tech Support is also helpful, their phone number for your country should be on their website.

Posted on Aug 15, 2011

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When setting up blackberry playbook for first time. it wont let me select a country on the agreement page


The Playbook attempts to download the license agreement from http://csbeta.websl.eval.blackberry.com/
and it seems this URL is no longer valid, as it returns
"Sorry! Nothing could be found here."

i figured the OS on my playbook is an early release so i'll be forcing an update.

to force an update, i fired up the latest desktop manager, completely turned off the playbook by pressing/holding the power button then clicking turn off, then i plugged it in..
desktop manager then shows an error message and gives you the option to update.. click that and leave it alone for an hour++ (depending on your internet connection)

i started the updated playbook, went through the setup wizard and this time when i selected the country, i got the license agreement and was able to continue.

option 2:

Feb 17, 2012 | Blackberry PlayBook Tablets & eReaders

1 Answer

1. I cannot open the attachments (pdf, excel, etc..), stat to dowload and after inform me that the file is not present on memory. 2. I cannot send email from playbook, and sometimes when BB 9800 is...


Ok, for your first problem, I couldn't open a couple of file types on the playbook at first either. Go to the app world and download the free app called "airbrowser." It lets you do various things such as delete files, and allowed me to find and open the documents I wanted.

As for the email issue, I would suggest retrying the bridge. Go to the bluetooth connections screen on your torch and delete the playbook, and do the same on the playbook to delete the torch. Then start from scratch reconnecting via the BB bridge app. It solved a few issues on my playbook as well.

Jul 05, 2011 | Blackberry PlayBook Tablet PC

1 Answer

The playbook is stuck and won't start not broken just in same mode no activity. Won't restart


If you can't get it shut down, then try leaving it on but unplugged until the battery is completely dead. Hopefully when it is plugged back in and charged for a few minutes it should restart normally. If this doesn't work, then you should contact Blackberry Tech Support for your area, they are usually quite good to deal with, but I suggest contacting them by phone as email can be cumbersome and take several days to make progress. Their phone number for your country should be on the website. Obviously your playbook is still under warranty as it wasn't released more than a year ago.

Jun 28, 2011 | Blackberry PlayBook Tablet PC

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