Question about HP Laserjet Cp2025n Printer

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I have a HP CP2025 that sometimes tells me I need a new roller but other times works. I have always used Tray 2. Recently it stopped printing invoices I have received in pdf format so the paper goes through but it's a blank page. However, it does print word documents! Help please? Thanks Penelope

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When it says it needs new rollers, it means they're worn down. I ignored mine (for the same reason as you) and it started to pull the paper crookedly, as well as not to feed it all the way through causing a "jam." Have your IT person price roller replacement against the cost of a new printer and make your decision. Wish I had better news.

Posted on Jun 19, 2014

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jaylex
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SOURCE: HP IIIp prints extra blank pages

HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.

Hope this helps
Thanks J

Posted on Jan 28, 2008

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Hp clj 2025 cleaning


I had the same problem and it was the pick-up roller that was at fault. You can buy a new one for less than 20GBP or do what I did. Take the old one out and reverse the rubber. There are plenty of online tutorials on how to change the pick-up roller - the first one you remove. It's a two minute job. Reversing the rubber is easy. Just prize the inner clip out of the roller and put the rubber back on with the shiny side out. It worked first time and no more print errors. HP CP2025 How to Replace the Pick up Rollers and Separation Pad

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I have an HP CP2025 and when it goes to print it says there is a jam in tray 2 but there are no papers stuck, no debris, nothing. It just tries three times to pick up paper and then says there is a jam....


Hello,

This is called a phantom paper jam and is caused by the printer not being able to grab the paper and feed it into the paper path to print on. There are paper pickup rollers right above the paper tray and when they get worn down they can not grip the paper so they slip. The printer thinks the paper is jammed because it never arrived in the printer. These rollers are user replaceable and come in a kit called RK-CP2025, they are available here:
http://www.ccl-la.com/catalog/product_info.php?products_id=318
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Mar 28, 2013 | HP Laserjet Cp2025n Printer

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