Question about HP OfficeJet D135 All-In-One InkJet Printer
The fax fails to send. It dials, then it says it is connecting, becomes silent and then print the report with error 420 or error 321
Are you able to send fax to another # ?. Error 420 & Error 321 is mainly due to transmission of signals or incompatibility issue.
Try reducing Fax speed and turn off ECM from Fax menu and check.
Posted on May 15, 2014
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Posted on Jan 02, 2017
SOURCE: Fax Error codes
I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.
282 - Retry the transmission.
388 - Reattempt the fax reception at a different time when telephone line conditions have improved.
421 - Reattempt the fax reception at a different time when telephone line conditions have improved.
233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.
Posted on Feb 09, 2008
SOURCE: FAx Error
I understand that you are receiving the error "fax not sent" and the transaction report Error 389*. while sending fax.
The issue that you are experiencing is due to communication, however please follow the instructions from the below article to get the issue resolved.
Here is the web document:
Just copy and paste the entire link into the Internet browser's address bar and press enter.
This should resolve the issue that you are experiencing with.
Posted on Feb 14, 2008
Go to menu (wrench)
Arrow down to Reports - OK
Arrow down to Fax Reports - Ok
Hit Ok at Fax Confirmation
Select Never and hit OK
Hit Cancel when done and it should now not print confirmations.
Posted on Jan 15, 2009
SOURCE: fax not working Error 388
We had the exact same problem. Static on the line. We had the cable company check and sure enough our digital modem for the phone line was bad. The new replacement fixed the problem instantly.
Posted on Jan 23, 2009
1. issue may be with telephone line conditions, try sending a fax at a different time 2. Disable Error Correction Mode 3. reduce thefax speed 4. try a fax test to hp at 1888 473 2963
Posted on Jan 26, 2009
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