Question about Office Equipment & Supplies
Printer is brand new but in the box for 2-3 years. Toner blotches and spotting randomly on paper. See the same issue on 2 printers and have 12 more in boxes. Replaced cartridge to no avail. Going to replace drum but seeking expert advice.
Replacing the printer drum fixed the issue which occurred in approximately 25% of 16 printers stored unopened for 3 years.
Posted on Jun 12, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
The 1600n AIO (all-in-one) is a laser printer. Laser printer use a statically charged "drum" to place toner on the paper. Your ghosting problem may be from the drum itself becoming too charged or simply dirty and not the cartridge. Servicing laser printers is tricky business because they use a lot of wattage/voltage to create the static charge and also "bake" the image onto the paper. A very quick fix would be to de-ionize the drum and clean it thoroughly.
First, make sure you have the unit completely unplugged for, at least, ten to fifteen minutes before proceeding to ensure that all static charge has had a chance to dissopate.
Second, remove the toner cartridge and place it on some newspaper or paper towels. Inspect it for any residual toner and/or damage that may be causing the ghosting (look for cracks/grooves/lines in the cartridge that shouldn't be there).
Third, take a used dryer sheet (or one that's had most of the chemical fabric softener rinsed off and then completely dried) and wipe the entire drum to completely remove any static charge. Then, using denatured alcohol and static-free, lint-free wipes clean the entire drum to remove any remaining detritus. Allow to dry thoroughly before proceeding.
Last, wipe the drum down, one final time, with a clean dryer sheet or lint-free cloth. Reassemble the unit and replace the toner cartridge.
Run a few clean sheets (blank prints or copies) to further remove any particles knocked loose and check for any more "ghosting."
Final printing will be necessary to check for inconsistencies or success.
Posted on Nov 08, 2007
First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
Posted on Jul 17, 2008
You have something stuck on your drum. See page 125 of your manual to clean it--it's just isopropyl alcohol on a Q-tip, but don't scrub. This happens (too) often to some people I know.
Posted on May 04, 2009
Tips for a great answer:
Nov 18, 2015 | Dell 2350dn Laser Printer
Jun 06, 2014 | Dell 2350dn Laser Printer
Apr 10, 2013 | Dell 3010cn Laser Printer
Aug 01, 2011 | Brother HL-5270DN Laser Printer
Oct 13, 2009 | Brother HL 5140 Laser Printer
Apr 04, 2009 | HP LaserJet 4250n Printer
Sep 21, 2008 | HP Color LaserJet 2600n Printer
Oct 19, 2017 | The Office Equipment & Supplies
55 people viewed this question
Usually answered in minutes!