Question about Whirlpool Refrigerators
I have a Whirlpool WRF990SLAM00 side by side, and the freezer has quit working. The ice dispenser which is located in the fridge part was not producing ice and what ice was in the bucket was melted. I turned the temperature down to see if that it helped and as of this morning it is still not cold enough to freeze a bottle of water. Of course, my warranty expired one month to the date of this problem. Freezer and ice dispenser were working fine that day; however, that night we had a huge storm with lightning blow through. Any suggestions would be appreciated....
It might be worth contacting where you purchased as it is so close to warranty, but I don't think it will help to mention the lightning!
If it needs (for example) a control board (a possible cause but it might be something much simpler) these are upwards of 120 dollars.
If you are prone to storms you should consider running your sensitive appliances (anything with delicate electronics) from surge protected extension sockets.
Your post implies that it is getting cold but . not cold enough to freeze?
One other thing to try is to disconnect it leave for 15 min and reconnect. good luck, let us know how you get on
Posted on May 15, 2014
Testimonial: "Thank you for your response. I tried this a couple of times, and unfortunately it didn't work. Whirlpool has agreed to repair it even though the warranty has expired."
Sorry about the lightning storm that could be related. If the fridge side is still working then the compressor is still working that is the good news for the freezer to work you need a fan. The next thing to do is open the freezer door and hold the switch so the freezer thinks the door is closed. There should be a fan running. if the fan is running and blowing hot air. you will need a tech. If you do not hear a fan then start removing shelves and then the covers at the back wall of the freezer. when you find the fan you will need a tester to see if it has power. if it has power but will not turn replace it. Removing the covers will also give you a chance to see if the coils are cold. if they are good if they are hot not good. By coils I am talking about the ones inside not the ones out side (which need to be cleaned once a year).
Best of luck
Posted on May 15, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
these appliances are a pain in the butt. fault with water dispensor is oprob that the water bottle at bottom of fridge is frozen. rise in temp is prob that defrost not taking place. not a diy unless you are experienced
Posted on Mar 20, 2007
SOURCE: Ice Dispenser Doesn't work...
sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker
Posted on Sep 08, 2007
A couple of things to check-
- Is the condensor cooling fan running? This will be located to push air through the external cooling coils, wherever they are located.
- Does the auto-defrost timer work? It may have failed and stayed in a position that has left the heating elements (for defrosting) turned on.
- Does it seem to be running way too long and not turning off as it once did? This could indicate either a loss of coolant (would need recharge and leak detection) or the compressor is reaching its end of life. If the latter is the problem, expect a cost of $200-$400 US.
Posted on Apr 07, 2009
SOURCE: whirlpool freezer not freezing
The fan speed can be deceptive. That is why this problem is so hard to diagnose, when the fan starts to wear out the motor spins but not with enough force to circulate air thru the freezer and rrefrigerator. If you have the ability to swap out the fan motor then it should only cost you the price of the motor and components. Approx. $125.00 if you have the make and model you can go to appliancefactoryparts.com or appliancefactorypro.com to obtain motor and components, But if you have to get serviceman to replace fan it will cost you an hours labor also.
Posted on Jul 28, 2009
Tips for a great answer:
May 10, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...
Jul 05, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...
May 20, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...
Nov 24, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...
Sep 06, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...
May 27, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...
Aug 27, 2007 | Refrigerators
Aug 19, 2017 | Whirlpool Refrigerators
673 people viewed this question
Usually answered in minutes!