Question about Cuisinart DCC-2000

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My almost 2 yrs old Cuisinart DCC 2000 coffee maker just stop working suddenly. The pre-set time was melfunction on every Sunday for about a month before it went dead completely now. There is a 3 yrs warrantly on it but we couldn't find the original receipt, what we need to do to get it replace?

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Try this and let me know if it works - plug the coffeemaker in, turn the function knob to BREW, and then press all 3 buttons in the center of the coffeemaker (the 1-4 button, et, etc) and hold them for a few seconds. Let me know if the clock display comes back on.

If not, call Cuisinart and see if it is in-warranty by serial number 1-800-726-0190.

Posted on Sep 30, 2009

  • sloarc01 Dec 13, 2010

    This solution worked ... you have resurrected our coffee maker that was on the brink of going to the landfill! We already had one of these replaced by Cuisinart, but they wouldn't replace it this time because they claimed we were out of the warranty period of our original purchase even though this replacement was only 2 years old. Thank you and it would have been nice if Cuisinart would have suggested this solution.

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1 Answer

Need to clean cuisinart 12 cup coffee on demand coffe pot. How do I clean?


Do you have the DCC-2000?

To delime a multi-cup coffee maker, mix white vinegar with water (1/3 vinegar and 2/3 water) and fill the water reservoir completely. Then turn the coffee maker on. Wait until the unit completes the "brewing" cycle and beeps 5 times. Turn off the coffee maker. Discard the liquid after the cycle. Then fill the reservoir with clean water and turn on again. When this cycle completes, again discard the liquid. Repeat the water rinse if you notice an odd taste to the coffee afterwards. (If the coffee maker still has deposits, repeat the vinegar cleaning cycle and rinse cycles.) There are commercial deliming products, mix them with water following the package directions.

The manual for the DCC-2000 is available as a link here: http://www.cuisinart.com/products/coffee_bar/dcc-2000.html . The direct link to the manual is http://www.cuisinart.com/share/pdf/manuals/dcc-2000.pdf .

I hope this helps.

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