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My kindle will not let me buy a book

Why won't my kindle buy a new book it says kindle store encountered an unexpected error

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    I get message kindle store encountered an unexpected error I now cannot books please correct the error


    Amazon very recently slipped an operating system update on Kindle Paperwhite users. They downloaded it to mine when I was connected to Wi-Fi and I never even noticed it. But, I did get a new
    title on the home page that it had been upgraded and to go to the Cloud and download the new Users Manual. But, what I noticed is that it never did a restart and I think it needs to do a restart in order for it to solidify the new operating system. I also couldn't connect to the Store with the new O/S.

    I did a manual Restart. This is how to do it:

    1) on the Homescreen touch the icon that consists of three horizontal bars (upper right)

    2) on the drop down menu touch *Settings*

    3) Again touch the icon with three horizontal bars.

    4) On the drop down menu, touch *Restart* being careful to NOT touch *Reset Device*

    Your Kindle will shut down. Now push the power button and wait
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    At least mine did. I'm hoping yours will, too.

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    I get message kindle store encountered an unexpected error I cannot purchase books please correct the problem


    I've had that happen a few times and it turned out to be nothing more than some problem with the Kindle Store itself. Try waiting an hour or two and trying again.

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