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Tetra filter Leaking after cleaning

After taking apart & cleaning my Tetra filter (>4,000 gallon) & putting it back together. Water comes out of the top. When I took it apart an ''O'' ring came off. Could this be the cause of the leak? Where does it belong? Any advice would be appreciatated!
Terri

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Tetra tech support can help you or email you a new owners manual. Call their toll free number 800-526-0650

Posted on Jun 24, 2009

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I thought i would share my problem as it is known now thatthis filter has leaking problems.
Mine started leaking every time i cleaned it or just switiched it off i triedeverything i could to stop it but i could not.
I found a write up about the leak on the net there was a fault in a large batchwere water would get into the head caseing
and force itself out down the sides of the filter.
well i found the number which is 02380606070 for tetra which is in germany andthey were very helpful and sent me the parts i needed free of charge clip_image001.gifclip_image002.gif
Filter is spot on now no leaking at all hope i help others if the problemshould happen

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