Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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New ipod nano not compatable with bose docking

Bought new ipod nano when i plug it in to bose docking station it says not compatable

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This is true. The new iPod nano is not compatible with the original SoundDock. This only means that it won't charge the iPod's power. Audio should be okay. This is an Apple issue. They changed the way almost all of their iPods charge (except the iPod classic). Bose can upgrade the SoundDock for their normal repair fee of $99. This would also you a new 1 year warranty.

Posted on Jun 24, 2009

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There are several builds of the Bose SoundDock Original that look identical from the outside. If you visit invebo.com and enter your dock serial number you get access to the resources that tell you which version the dock's internal hardware you have in your dock, diagnostic and self repair videos and what kits you should buy to fix or upgrade to charge or Bluetooth wireless streaming. All spares are supplied on a no-risk 'buy and try' basis.

Posted on Apr 05, 2012

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I had ipod classic and it worked with bose now i have ipod touch and it wont charge

Posted on Oct 03, 2009

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1 Answer

I have no radio siegnel from my ipod nano in my bose sound dock


The ipod headphone cord acts as an antenna, and with the design of the nano you can't plug them into the ipod and the docking station at the same time. You can buy an audio adapter cable - a 3.5mm to 3.5mm one; just plug one end into your ipod and the other end into the aux port on the back of your dock. You can then use the radio, as the cable will act as the antenna. I got one on ebay - the cable has plugs on each end which are the same size as your ipod headphone plug. You can also get them in variety stores or electrical stores.

Sep 20, 2010 | Bose SoundDock digital music system...

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I just bought a new Nano and tried to plug it into my Bose SoundDock stereo system for iPods to listen to music. I received an error message that said: "Charging is not supported with this accessory." The...


Hi. Try to reset the Nano by pressing the middle button and menu at the same time. If same thing happened, i suggest you need to have your sounddock system checked with the manufacturer.

Sep 13, 2010 | Bose SoundDock digital music system...

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Ipod charges on bose dock but won't play ipod firmware 3.1.2 recently updated


i have bought a ipod nano and i want it to work in my car stereo it charges but does not play it does play my sons ipod touch so the cable is ok

Feb 07, 2010 | Bose SoundDock digital music system...

1 Answer

I have a new ipod nano but when i put on to docking speakers it says it does not support charging


Your iPod is newer than the dock and I'm not sure why Apple does this, other than to sell more hardware, but your iPod is not compatible with your dock, so it will not allow charging. You can probably still us it for playing music, just not for charging. Sorry

Dec 29, 2009 | Bose SoundDock digital music system...

1 Answer

Our sound dock does not charge our ipod touch 2nd gen. Bose manual says it does charge. The sound dock is not series 2. Are they not compatible? Thanks, Mark


The original SoundDock will not charge the iPod touch 2nd gen, or the iPhone 3G, or the new nano either. This is because Apple changed the way their new iPod products charge. (via USB only now)
There is 1 solution- Call Bose tech support. They can replace the 30 pin metal connector for a new one that will charge this. If this is not under warranty, it will cost $99, but it's worth it. New 1 year warranty, and compatibility with all iPods (except much older- non-clickwheel iPods)

Jun 21, 2009 | Bose SoundDock digital music system...

2 Answers

Does the new bose dock station charge the new ipod touch (32g)?


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

May 31, 2009 | Bose SoundDock digital music system...

1 Answer

Doesn't play on ihome says "not compatable"


It's a new ipod, right? And your docking station must of been made before the new nano toke the stores. You need to get a new docking station.

May 26, 2009 | SDI iHome iH5 Docking Station, FM...

3 Answers

Does the new bose dock station charge the new ipod touch (32g)?


i have the same problem with the old docks not charging my ipod touch and yes new bose docks and ihomes charge the 32g ipod touch

May 15, 2009 | Bose SoundDock digital music system...

1 Answer

Unsupported docking for Nano Chromatic


Your docking stations support the previous generation nanos but not current. If you can, return the docks otherwise you'll have to fork over the cash for a new one.

Jan 09, 2009 | Apple iPod nano MP3 Player

1 Answer

Gen 3 nano and bose docking station


Have you tried another iPod on it?? I suspect that if you do, that one won't work either. If it's a Bose SoundDock then they are well known for having problems with the iPod connector getting loose. Try with another iPod. If results are the same, take your SoundDock back. Bose should exchange it straight away.

Aug 06, 2008 | Apple iPod nano 3rd Generation

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