Question about HP 1020 Plain Paper Thermal transfer Fax

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Faxes coming in print fine but outgoing faxes people are saying are coming out blank on their end

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If outgoing faxes are turning up blank on the recipients end, you may be putting the paper to be faxed in backwards. Outgoing faxes should be sent face-down. If you are sending properly, either your scanner is failing (test it by copying a document) or the recipient is having fax issues on their end.

Posted on Jun 23, 2009

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Outgoing fax was received as blank


Hello,

Make sure that you sent the fax face down.
If all your faxes are sent blank, there may be a problem with the scanner. Try making a photo copy placing the page face down, if your copy comes out blank then the scanner is finished.

If your photocopy does not come out blank then the problem is on the other end and not your machine.

Thanks,

Pat

Aug 16, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

Prints faint pages


Compare print copy & photostated copy, is there any difference ?

Dec 11, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

Recived faxes only print out blank pages


Someone sent you fax upside down. If your machine prints and copys OK, it's not your machine.

Aug 19, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Fax comes out blank at the receiving fax machine.


This type of fax is "toy" buy a laser fax an get rid of all your problems

May 26, 2009 | Canon FAX-JX200

1 Answer

Outgoing faxes are black.


just copy a paper if copy is black ur scanner is dirty or dead .first clean scanner with tissue other wise change it.if copy is ok result not black that is due to telephone line.by mian jee

Dec 15, 2008 | Brother IntelliFAX 5750e Laser Fax

1 Answer

No confirmation and can't fax any outgoing


There is a fax stuck in memory. Try unplufgging the machine for 30 secs.

Plug a regular into the wall jack to verify that you have a dial tone.

Aug 15, 2008 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Recieving fax no printout, all other printing processes ok


When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at all..it just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.

May 08, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

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