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NO we cannot solve it onsite. The battery needs to be replaced and check plastic case as well as the sensors inside. After that, reloading the Verifone Software will clear the tamper error. If you still need help, you can call us at (775)358-2922 ask for Randy. Thank you. http://freshpoint.org
seems one of your tamper swicthes has been activated,you should be able to isolate which one is needing attention and mute the sounder too
It is common for the tampers to fail in very moist conditions ie outside siren boxs exposed to the elements or a rodent has chewed thru your wiring
i could be a simple as a spider sitting on the tyamper switch in side the box.
If your alarm is monitored then you will have to call an alarm company to fix this for you unless you have the right skills to trace isolate and repair this problem,
Yes, there are a few options for new remotes for this unit. You can find several of them at the "order parts" option found at the bottom of www.bestbuy.com. In fact there is an option to purchase the unit that matched up directly with your television
which is RRMCG1330PESA!