Question about SmartParts SP15MW (092566981886) Digital Picture Frame

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Frame will not power up or start.

I have a Smartpart digital frame sp15mw and even though there is power at teh outlet it will not start or power up.

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The power adapters for the SP15MW's burn out very quickly so every thoug you have power in the outlet, it is not getting to the frame. Take the adapter to Radio Shack to have them test the voltage. If it's dead, you need to replace it and then the frame will work.

Posted on Jun 27, 2009

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1 Answer

Why wont my digital photo frame turn on?


If you have not already done so, try another power adapter. In some cases, the cord between the power rectifier/step down transformer (the part that actually plugs into the AC outlet) and the connector at the frame end, becomes kinked or broken. The connector at the frame may also have become worn and not propely connected? If a second adapter does not work then the unit is faulty. Take it to your nearest service center for repair. (it may be less expensive to purchase another digital frame?)

Dec 20, 2012 | Philips 7008 8-INCH DIGITAL PHOTO FRAME

1 Answer

My Smartparts SP15MW picture frame does not start. I have teested the power supply and it give 12v at the output. Only the green LED on the power supply is on. No other lights show.


The power adapters for the SP15MW's burn out very quickly .Take the adapter to Radio Shack to have them test . If it's dead, you need to replace it and then the frame will work.

Feb 23, 2011 | Computers & Internet

1 Answer

Where can I get a replacement switching adapter for my SmartParts digital frame? I am assuming that is the problem as it won't come on and was just working a very short time ago? I live in southern...


It's probably the power adaptor. Bring the frame to RadioShack and they will try on an adaptor for you. If it works, buy the adaptor. If it doesn't, you'll have to go to your local, non-retail chain, electronics store to get it fixed...

Nov 29, 2010 | SmartParts SP15MW (092566981886) Digital...

1 Answer

Hi...my SmartParts Digital Photo Frame, Model number SP15MW, is not working right. It has pink vertical lines going through the photos and looks awful. I haven't used it much and can't figure out why its...


I had the same problem, I downloaded the desktop software from the manufacturer's website at: http://www.smartpartsproducts.com/content/support/optipix/index.php

It fixed my problem. Create a folder on your computer's desktop, remove the photos from your SD card, use your cable to connect your computer to the frame, then re-import the pictures to the frame using the optimization tool on the Smartparts Desktop. Works like a charm!

Aug 09, 2010 | SmartParts SP15MW (092566981886) Digital...

1 Answer

I lost the remote control for my SP15MW, Where can I get the replacement?


You may want to try smartparts website - support section - with email and phone numbers here http://www.smartparts.com/?#/support/contact_us/ and contact them to see it they can supply or which dealers sell replacement parts

Mar 23, 2010 | SmartParts SP15MW (092566981886) Digital...

2 Answers

SmartParts SP15MW photo frame won't turn on--pwr adptr shows 12 v


It's the power adapter... I had the same problem as of yesterday and today I used the power supply from my HDTV and it worked as good as new. Will have to go out tomorrow and get a new power supply.

Dec 14, 2009 | SmartParts SP15MW (092566981886) Digital...

1 Answer

Digital picture frame wont power back up


Test the power adapter. If the light is flashing, it may not be getting the 12 volts that it needs. You can test it w/ a voltage tester or if you don't have one, take it to Radio Shack and they can test it. If it's dead, or short, replace it and then the frame will work again.

Dec 15, 2008 | SmartParts SP15MW (092566981886) Digital...

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