Question about Cuisinart SM-55 Stand Mixer

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Why my cuisinart stand mixer wont mix

My mixer was working just last time w/o problems, now it turns on but won't keep mixing. Will make a sound, 2-3 turns and stops. It's 6 years old, so past warranty. Any ideas what can I do?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 857 Answers

SOURCE: Sir, I am the owner of a Cuisinart SM-70BC 7-Quart

Follow these steps to find out the problem else call Cuisinart { 1-800-726-0190 } for help :
•1
Remove the back cover by removing the small Phillips screw at the top of the back cover.
•2
Place a rag or cloth over the spring to keep it from moving.
•3
Plug in the mixer.
•4
Move the switch lever to "Stir." This may or may not start the motor.
•5
Turn the two adjusting screws counterclockwise evenly until the planetary turns approximately 60 times per minute.
•6
Test the planetary by holding a right hand finger lightly across the beater shaft. Count how many times the shaft touches the finger in 15 seconds.
•7
Turn the two adjusting screws until the shaft brushes the finger 15 times in 15 seconds.
•8
Lock the two lock nuts using an 11/32" wrench. Check the speed again.
•9
Make further adjustments, if necessary, without loosening the lock nuts on the control board. Unscrew the two adjusting screws.
•10
Move the planetary to speed 6. At this speed, the planetary should turn 180 times per minute. Check speed as you did for the first speed. The planetary will brush your finger 15 times in 5 seconds if the speed is correct.
•11
Turn the adjustment screw at the bottom of the control plate if the speed is less than 15 times in 5 seconds.
•12
Check the revolutions again. Keep adjusting the screw at the bottom until the correct speed is reached. You don't need to lock down this screw.
•13
Test all speeds from "Stir" to #10. If "Stir" and #6 speeds are properly adjusted, the other speeds should be correct automatically. If you notice a definite change in speed between #8 and #10, you have adjusted the mixer speeds correctly.
•14
Replace the back cover and screw in the back cover screw.

Posted on Sep 25, 2010

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welcomejee
  • 10594 Answers

SOURCE: My Cuisinart stand mixer won't

Hi,
It sounds Motor Control Board got problem as you hear relay click but motor does not get power to rotate from motor control board.
It is electronic hardware failure issue, its not user level repair and professional can do it.
Click Cuisinart Contact link to find out nearest repair center in your area.
Hope these info will help you.
Thanks.

Posted on Oct 09, 2010

  • 10 Answers

SOURCE: my cuisinart 5.5 stand mixer

Make sure the plug is securely plugged into the wall.
Next, remove and reattach any mixing arms etc that may be attached to the mixer. Having one not attached properly can result in a start, start.
If problem persistes make sure the speed is reset.

If problem continues, here is an excerpt from the user manual found here.

http://www.cuisinart.com/share/pdf/manuals/sm-55.pdf

Problem: Your stand mixer has an
overload protection device and if
overloaded, it will shut down to protect
the motor.
Solution: In the unlikely even that this
happens:
• Turn off and unplug the unit.
• Reduce the load by removing some of
the ingredients, and allow the mixer to
stand for a few minutes.
Plug in and reset the speed. If the
stand mixer does not start when you
press the on button, allow the unit to
stand for additional time.

If you are still having trouble, the product comes with a 3 year limited warranty, so if you're bought it within the last 3 years it may be covered.

Good Luck!

Posted on Mar 01, 2011

  • 1 Answer

SOURCE: The flat mixing paddle is stuck in the mixer and

Here's what really happens. The hook has a shaft screwed into it with bayonet fittings that lock into the mixer. The shaft has a locknut where it screws into the hook. If the locknut becomes loose then the shaft can screw in too far making removing from the mixer almost impossible. Try to get a slim wrench onto the locknut and loosen it off enough to allow the hook to be unscrewed. After the hook comes off, move the locknut down the shaft until the whole assembly can be removed from the mixer. Re-attach the shaft to the hook making sure that the exposed portion of the shaft is long enough to allow for easy removal from the mixer. Tighten the locknut and you will never have the problem again.

Posted on Sep 02, 2012

Alleluia
  • 69 Answers

SOURCE: Cuisinart Broken parts

Cuisinart SM 70 Parts List and Diagram eReplacementParts com

you should find all your replacement parts here. Best wishes

Posted on Feb 26, 2014

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Make sure the plug is securely plugged into the wall.
Next, remove and reattach any mixing arms etc that may be attached to the mixer. Having one not attached properly can result in a start, start.
If problem persistes make sure the speed is reset.

If problem continues, here is an excerpt from the user manual found here.

http://www.cuisinart.com/share/pdf/manuals/sm-55.pdf

Problem: Your stand mixer has an
overload protection device and if
overloaded, it will shut down to protect
the motor.
Solution: In the unlikely even that this
happens:
• Turn off and unplug the unit.
• Reduce the load by removing some of
the ingredients, and allow the mixer to
stand for a few minutes.
Plug in and reset the speed. If the
stand mixer does not start when you
press the on button, allow the unit to
stand for additional time.

If you are still having trouble, the product comes with a 3 year limited warranty, so if you're bought it within the last 3 years it may be covered.

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