Question about Creative Labs Zen Nano Plus MP3 Player

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Does not power on even after firmware upgrade

My 512MB Creative ZEN nano plus does not power up even after the firmware upgrades mentioned here. I have tried new batteries. The files show correctly when I connect it to a PC via USB. Also, the LCD displays correctly when connected to a PC. When I try to power it on with a battery, I continue to see blank LCD.

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Re: Does not power on even after firmware upgrade

You need to get a needle and hit the reset hole on the player.
There is a setting, I think, under Photo/video settings. VideoOut - set that to OFF or change it. The screen will stay on.

Posted on Jan 22, 2008

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Will not accept more songs or convert from wma to mp3

Have you tried backing up all the songs and re-formatting the player? This sounds like it could be a filesystem problem...

Or you could check for a firmware upgrade. That's what fixed mine when it wouldn't play mp3s; a new firmware might have a bugfix for your problem. Firmware is available at:

Jan 27, 2009 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Zen touch stuck in recovery mode and with no firmware the firmware update states that the player is not connecte

Step 1:
The Zen V Plus is an MP3 player that can play music and videos; you can also view pictures and listen to FM radio. Often, MP3 devices require upgrades. Firmware upgrades to the Zen V Plus fix bugs and sometimes upgrade the user interface, which can enhance your user experience and correct problems. You can upgrade your Creative Zen V Plus to version 1.32.01 through the Creative website.

Open your web browser and navigate the Zen V Plus support page (See Below). Click here > h Click "Download" under "Firmware" and choose to "Save" it to your computer. Connect your Zen to the computer using the Zen USB cable. Double-click the file that was downloaded to your computer to start the installation process. Agree to the terms and wait for the files to be transferred and installed onto your Zen. - type_4

Jul 21, 2008 | MP3 & Digital Media Players

2 Answers

Zen Nano Plus problem

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Jan 20, 2008 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

I can't add any songs onto my Zen Nano Plus

upgrade to the lastest firmware,/?St=230,E=0000000000295082599,K=2201,Sxi=1,Kb=ww_english_add,VARSET=ws:,Case=obj(12165),Kb=ww_english_add

Nov 26, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

My mp3 won't start.

You could try reflashing the firmware onto the player. Go to and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.

Nov 20, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

ZEN Nano Plus 512 MB HELP ME!!!!

upgrade the firmware

Oct 21, 2007 | Creative Labs Zen Nano Plus MP3 Player

4 Answers

Creative Zen nano plus write file delayed

My creative zen nano plus 1GB bought 6 months back, when connected to the comp it hangs...then after long time it gives an error message that write file delayed in F:. I didn't even try to write any file...the right click also hangs the computer after long time

Aug 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

7 Answers

Creative Zen Nano Plus FROZEN!!!

here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

May 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

2 Answers

My mp3 won't start.

Recommend you take a look at this Creative MP3 PLayers FAQ site, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine.

Aug 23, 2006 | Creative Labs Zen Nano Plus MP3 Player

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