Question about ViewSonic G90fb 19" CRT Monitor
I got the problem solved. The other day i called up the viewsonic tech support, service engineer visited and changed the switches inside. the problem got solved. So call up the tech support of view sonic at (india)
We need the following details to create an RMA Request for your Product.
Once an RMA request is created our service Engineer will contact you within 2 Business Days to attend the call.
2.Phone no with STD code
4.Model and Serial No of Product
5.Description of problem
We can be reached on this email address or through phone on our Toll free No1800-11-9999 or Toll No:-011-26990006
Have a Great Day Ahead.
Thanks & Regards
ViewSonic India Technical Support
Posted on Sep 26, 2008
I had posted my problems on 10th May and 6th Jul, about 20 days ago i contacted "Viewsonic", my monitor was under 3 Years Warranty, their Technician came home, and told me there was a problem the switch panel and he replaced all the switches (mind you he used a solder rod to do that).
Now the problem has gone away.
Do no try any tricks just get in touch with you Viewsonic vendor, they will send their Technical guy who will solve it for you, you may have to pay.
Posted on Sep 26, 2008
I had written earlier (June 23, 2008) that i had formatted my harddisk and reinstalled window, the problem of "Memory Recall OK" had disppeared, but now after 15-18 day the problem has resurfaced with bizzare results.
Initially i used to get "Memory Recall OK", next day that stopped, i started getting the main menu which would disappear after a few seconds, then 2 day later i started get another type of popup message "OSD LOCKEDUP", now 2 days later the results are even more bizzare, the Brightness/Contrast menu pops up and can you beleive this, its reduces the intensity of the monitor (gradually) as if some person is doing so.
I had mentioned earlier that there maybe a Virus, now i take back my words. I can safely say there is no Virus, there might be GHOST.
Posted on Jul 06, 2008
Thanks for the detailed explaination on how to solve the issue.
Fact is, i Formatted the Windows Partition and reinstalled the Operating System (for reason other then this) and the issue seems to have disappeared for good. Your guess is as good as mine.
Was it a Virus???.
Posted on Jun 23, 2008
From the Users Manual for this monitor:
"Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. - Exception: This control does not affect changes made with the User Color control, Language Select or Power Lock setting."
When the monitor is asking "Memory Recall OK?" it either wants to initiate a settings Recall, or it's asking if the Recall was successful. In either case, the "Memory Recall OK?" message is supposed to go away when you push either button 1 or button 2.
If it does this when you are adjusting settings then it's likely just doing what you told it to, even if you don't realize you told it to do that.
It's also possible for one of the settings buttons to be stuck down and this is causing it to try and change the Recall settings. Push each of the buttons on the monitor and pay attention to what each one feels like as you push on it. If one of them feels different from the others, it's likely stuck.
Tapping lightly on the settings buttons or on the panel beside them will usually free up a stuck button. If a button is stuck and won't loosen up by tapping beside it, you might need to pry up on the edges of the button VERY gently with the sharp tip of a pointy kitchen knife.
If it's doing this when you did not touch any of the settings buttons at all, then this is likely being caused by a dendrite whisker or faulty circuit trace inside the monitor and you'll need to take the monitor to a service technician for repair. But remember to contact Viewsonic first and go to whatever Service Center that they advise, since a repair of this type may be covered under warranty.
One other thing you could try before spending money on it is simply to change the Timing mode in the Windows display settings. Go to "Control Panel > Display", then select the "Settings" tab and click the "Advanced" button. Select the "Monitor" tab and change the screen timing to a different Hertz value in the "Screen refresh rate" menu box. Don't forget to save these settings by clicking "Apply" and "OK" to close all of the Windows settings windows.
Hope that helps solve your problem...
Posted on Jun 22, 2008
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