Question about Tomtom ONE 3rd Edition GPS

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Tom Tom clicks constantly

My tomtom was a gift this past christmas, and it has voice issues. it will work fine for a few minutes then the voice gets garbled, and then disappears altogether. From that point forward an audible clicking noise is heard until it is turned off. It continues to correctly show the map and directions, but without the voice. any suggestions?

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  • tina_72us Jun 23, 2009

    thanks I will check into it. I think I may call the manufacturer tho, its awful new.

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  • 122 Answers

Unfortunately the device is not very user servicable. Your best bet wuold be to find a repair shop and get a quote on repair vs. new.

Posted on Jun 23, 2009

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1 Answer

How can I make my tomtom find local places I want?


I hope you have TomTom home installed on your computer. If you already have it, then it is pretty simple. Else, follow this procedure. 1. Connect the USB cable to the TomTom. (connecting this end is difficult, so connect this end before you power on. In fact, this is the only part I hate about a TomTom) 2. Switch on the TomTom. 3. Turn your computer on. Once the booting of the computer is finished, 4. Connect the other end of the USB cable to your computer (note Tom should be on at this point of time) 5. wait a few seconds. 6. You computer will first install Tom and then ask you whether you want to install TomTom home software. say yes and complete installation. (just follow the screen prompts) 7. Create a login (register) and password. If you have already have all this done earlier. follow this procedure. Connect tom to your computer open TomTom home software. wait till it update and settle to the Tomtom home home interface page. It will say manage your Tom the easy way here on top. And you will see a few buttons with: Add map, Add traffic, voices, safety camera etc. click on Add traffic, voices, safety camera button. On the page that opens, Click on Point of interest button. On the next page that opens, you will see a list of POIs. The easy way to find what you want here is to use the box next to search. Type in Home depot and click on search. You will see list of Home depot locations. I guess you are looking for Canada home depot locations. If yes, scroll down to Home depot Canada. select it and click add. Wait till that information is added to your Tom. once finished close Tom home software and safely remove your Tom from computer. Switch off Tom. switch on Tom. Search for Home depot in your POI list. This time around you will see you get one that is closer to you provided the latitude / longitude information is there in the list you downloaded. Most chances are that it will be there.

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Hi,

My Tom Tom XL was doing the same. After several minutes it would revert to a demo and you would have to tap the screen to make it disappear, but would come back a few minutes later. I spoke with Tomtom Customer service, and the guy on the phone told me i have to plug it into the computer, go into the tomtom from My Computer, and delete a folder names Scripts. After deleting the folder, it's now working perfectly.

This should fix your problem :)

if you need any help you can email me: jamiel85@tpg.com.au and i can talk you through.

Cheers

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i have solved this problem before please refer to my name and look up my solved problems and it will help you

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To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by:
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Once you have installed a voice, change it by
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I to had this same problem. I just about pulled my hair out. The way I fixed mine was to use Tom Tom Home to operate the Tom Tom. It was able to get past the loop and finish the initial set up. I then unhooked it from the computer and it was working by itself.

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I had the same problem and solved by accident:
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Hello megbert, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
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  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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If you haven't already done so, take a small pin and press the reset button located on the bottom of your unit next to the SD card slot.

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