Question about Dyson DC44 Animal Cordless Vacuum

2 Answers

How do I empty the canister? The red release button seems to be stuck.

When I slide the release button, it moves only a fraction of an inch. I don't want to press too hard in case I crack the plastic. I've watched the video so I am clear on how it should work. Also, I have emptied the canister successfully in the past.

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  • Julie Tower
    Julie Tower May 14, 2014

    Actually my husband figured out that the button would release when the filter assembly is attached. Oddly, the video we watched told us to detach the filter assembly. Anyway, problem solved!



2 Answers

  • Official Brand Answer
  • 2,572 Answers

Hi Julie, it's Jack at Dyson.

I'm glad to hear you've been able to resolve the issue and empty your DC44's clear bin. For reference, the correct way to empty the machine after use is shown in our official Getting started video guide.

If you'd like advice from our experts at any point, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Posted on May 16, 2014

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  • 48 Answers

Try to move forth and back the canister when you press the button, it is surelly stuck.

Posted on May 15, 2014


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Is this something you've had for a while or just purchased?

What are you doing to try and remove the Cyclone & Canister from the Vacuum?

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Doesn't the filter comes out when you release the lock?

Posted on Apr 02, 2008

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SOURCE: How do you release the

Looks like it just tilts into and out of place. See the manual at this URL

Posted on Oct 13, 2010

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Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: The canister plastic connection to the bottom that

    Hi there,

    Sorry to hear about this. If you wish to purchase a new clear bin assembly for your DC07, you can do so through

    Alternatively, if you get in touch with us directly, one of our experts can recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Dyson Customer Service

    Posted on Aug 02, 2011

    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: The trigger mechanism to release

      Hi there,

      Sorry to hear you're having difficulties with your DC14 Animal. If the bin release mechanism seems to have broken, it's probably best if you get in touch with us directly. One of our experts will be happy to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

      Kind regards,

      Dyson Online Customer Support

      Posted on Aug 30, 2011

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