Question about HP LaserJet 600 M602DN Laser Printer - M

1 Answer

How do i get rid of error 99.09.67

How do i fix error 99.09.67 on the hp laserjet 600

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  • HP Expert
  • 297 Answers

99.09.67 Disk is not bootable please download firmware

Description

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced

with a new service part. A new firmware image needs to be downloaded to the device.

Recommended action

1. Press any key to continue to the main Preboot menu.

2. Press the Help button to see the help text for the error.
3. Select the Administrator menu.

4. Select the Download item.
5. The user can now download a new firmware bundle to the product.

Posted on Jun 06, 2014

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3 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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rtrahan
  • 741 Answers

SOURCE: HP Laserjet 3550 Fuser Jam Error 13.20 Had it in

You need to ask them to change the fuser..The fuser is the part of the printer that actually melts the toner onto the page. Here is a website that gives you more info on the fuser so they can't B.S. you anymore..either the fuser works or it doesn't..

http://www.theofficeguide.com/toner-cartridges/faq2.html

Please rate this solution thanks.

Posted on Mar 25, 2009

BaronVonNuke
  • 1915 Answers

SOURCE: I can't get the replace black cartridge error to

This problem is not uncommon for this machine. When HP desgined this machine, they used a single sensor that detects that a cartridge is inserted, but that same sensor also works for paper jams. If you happen to have a jam and restart the machine, it sees that jam as a non toner cartridge error. I have also had a few cases where the flag that the cartridge pushes against to tell the machine it has a cartridge gets jammed. To check this, remote the toner cartridge and look carefully for any bits of paper. If you find none, look on the left side of the cavity where the cartridge sits. The cartridge flag is on this side, it is a little square plastic that the cartridge pushes back when you put the cartridge in. Jiggle this to ensure that it moves freely. Often just jiggling this will clear up the error. Be careful not to touch the spongy roller that is just below where this flag is.

Posted on Mar 09, 2011

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