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I have a Bose portable sound dock speaker and it stopped working. It won't work w a aux cord or thru the dock. I have had it about 5 years and paid 400$ for it. Can u help?

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Very hard to diagnose remotely, but the most likely reason is the battery has failed.
Are you confident to undo it and check the battery, or perhaps you know someone with a test meter?
Bose are quite helpful, they also have live chat email and phone support.
SoundDock Digital Music System Bose Product Support
Bose Support Product Help Shopping Info Site Policies Customer Service

Posted on May 14, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Bose Ipod docking station not working!

Make sure the power supply is connected properly. If the power supply is connected upside down or sideways, the system will make a thumping noise, or will not play at all. However, no damage will be caused by connecting this wire incorrectly.

Posted on May 03, 2009

cjackHD
  • 71 Answers

SOURCE: does the new bose dock station charge the new ipod touch (32g)?

The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

Posted on Jun 01, 2009

  • 1 Answer

SOURCE: Bose sound dock - no sound comes through it but my

ipod doscking station charges but has no sound? Have tried truning on and off to no avail? Any ideas?

Posted on Aug 14, 2009

  • 1 Answer

SOURCE: when i put the ipod touch in the bose docking

I am having the same issue my touch, did you figure out what it was?

Posted on Aug 26, 2009

  • 2 Answers

SOURCE: Bose Sound Dock remote control - only volume works

My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.

Posted on May 25, 2010

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1 Answer

Old BOSE IPOD dock/speaker needs a new power cord.


The only option is go to www.bose.com and contact customer support and the parts department to see if they have available parts for your item.

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Can I make a USB port out of my laptop plug into an AC input on the Bose Series II Sound Dock so I can play music from my laptop?


What you want to do won;t work and can damage your laptop and or Bose.
If you want to play sounds from your laptop to your Bose, you need to plug an audio lead from the headphone socket on your laptop and connect the other end of this audio lead into the audio input on your Bose Sound Deck (if it has an Aux input).

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How do I attach an MP3 player to the receiver? I have an Bose Accoustimass 15 attached and am using the AUX but only getting muffled sound from the sub-woofer and none of the speakers are working with this...


Try another source on AUX to prove the AUX works ok with all speakers.

Any iPod, smartphone or MP3 player at its most basic level is just an ordinary analog audio source.

For just listening, any audio device with a headphone/earbud output can be connected to any available analog Line Level input (except PHONO) with a simple adapter. They don't tell you that in the iPod manual because they want you to purchase expensive accessories like docking stations. You'll still have to control the music from the portable device. Oh well.

http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10218&cs_id=1021804&p_id=665&seq=1&format=2

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Hi.. I have a bose wave ipod docking system.. the sound is amazing.. or was... until a few weeks back when i noticed that in order to hear my ipod... i had to tweak the ipod a little on the docking...


Are you using a voltage adapter of some kind to convert the ireland standard 220VAC to the USA standard 120VAC that this device uses? Over voltage can deplete an electronics life very quickly.
By the sound of the "thump-thump-thump" noise emitting from the device, you may have a broken ipod dock connector, or a short somewhere in the connector/wiring/device itself, or the ground has failed.
By the description of having to "tweak" your ipod to hear it, it sounds like you've slowly broken the dock connector. Check to see if it moves easily, or if you can hear anything loose.
This is more than likely fixable, but it's probably easier to replace the device than to fix a broken connector.

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Bose Portable sound dock remote not working with iPod Classic


Hi,
I have the same problem with mine. Called Bose Belgium and waiting for answer but it seems there's nothing to do.
Wait and see

Sep 21, 2009 | Bose SoundDock Digital Music System for...

2 Answers

My bose dock has power but no sound the remote dont work but it charges the ipod wot can be wrong


i spoke with bose tech support today because my docking system had no sound...everything else was fine, but no sound. they told me to take the battery pack off of the back, then reset my ipod by holding down the center button at the same time as the menu button for about 5 seconds (the apple icon will display), then reconnect the battery pack to the back of the dock and retry. it worked! good luck.

Jul 07, 2009 | Bose SoundDock® (Black) Docking Station...

2 Answers

Does the new bose dock station charge the new ipod touch (32g)?


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

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Ipod dock piece where ipod slides onto has been broken off by my 5 year while ipod was playing. Can I replace dock piece since it is separate from speaker?


Not likely unless your really good with soldering irons and superglue or it is COMPLETLY seperate (In other works the dock fully seperates from the speakers) then you might be able to order a new dock piece

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