Question about NorStar Meridian M7310 Phone

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How do we remove an extension from a hunt group in a Norstar Meridian M7316 telephone?

I am by far not a telco person, but I have been asked to have a Meridian 7316 phone to stop ringing on every incoming call. Obviously its in a hunt group...but which one, and how do I remove it?

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  • Marty Sanders
    Marty Sanders May 16, 2014

    I don't really know how much more detail I can give. We have 8 incoming lines, and if the incoming call does not know the extension it rings on a 1/2 dozen phones....one of which we do dot want/need to ring.. So I guess what I am looking for is step-by-step instructions to stop a phone from ringing.

  • Marty Sanders
    Marty Sanders May 16, 2014

    I have tried the instructions suggested, but get stalled at : "Press the next key 6 times (bottom right arrow) . The display should say System Prgrming."...because it does not display what is in the instructions ....

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  • 28 Answers

Hi Marty,
Don't worry about counting your way through. Just log into the system, and you will see Terminals and Sets. Press next until you see System Programming, then press Show. Next until you see Hunt Groups, and press show. You can pick the hunt group you're changing and delete the extension from there.

If you're not seeing what we tell you you should see, double check the model of your phone.

Posted on Jun 15, 2014

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consultel1
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SOURCE: How do we remove an extension from a hunt group in

Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool2.gif on.
Press the next key 6 times (bottom right arrow) .
The display should say System Prgrming.
Press the show key (top right arrow)
The display should say Hunt groups
Press the show key (top right arrow)
The display should say Show Group:
Enter in the group number of the member that you wish to delete.
Press the show key (top right arrow)
The display should say Member DNs:
Press the show key (top right arrow)
The display should show members for that group.
Scroll to the member you wish to delete.
Press the Remove soft key.
Press the heading key(top Left arrow) till the display says Show Group: again.
Enter in the group number you wish to to change the deleted member to
Press the show key (top right arrow)
The display should list the current members of that list
press the Add soft key.
enter in the DN of the member you wish to add
Select Appr & Ring setting for the hunt group member
Press the release key when finished

Posted on Oct 01, 2009

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1 Answer

Why doesn't one phone in my norstar meridian m7310 phones is not displaying caller id


Either COPY the config settings from a set where it works to those that don't, or on the sets that do not:

F**CONFIG, Terminals&Sets, (enter ext #), ... Telco Features, 1st Display Name: change between Name, Number, or Line.
And remember that some callers (esp Cellphones) do not provide Name info, so if the incoming calls at that extension are mostly from the same #s, it might be normal.

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Move a hunt group button to different position on set


Hunt group buttons are just like lines, they occupy to first buttons on the phone. The only way to move a hunt group button is up or down the list of lines. If you want it first, you have to remove all assigned line from the extension to be changed this includes the hunt group. Now come out of programming and go back in to the extension. Add the lines or hunt group in the order you want them. NOTE IF THE LINES ARE TO BE OUT OF ORDER NUMERICALLY, YOU HAVE TO ADD THE ONES THAT ARE IN ORDER AND LEAVE PROGAMMING AND COME BACK IN AGAIN. THIS SETS THE ORDER OF APPEARANCE.

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Norstar M7310 getting Not In Service message


This message means that the system does not see a telephone connected to that extension. Check the extension that you are calling to see if it is operational. Check the extension number by using Feature *0 and pressing the intercom button.

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1 Answer

How do we remove an extension from a hunt group in a Norstar Meridian M7310 telephone?


Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool2.gif on.
Press the next key 6 times (bottom right arrow) .
The display should say System Prgrming.
Press the show key (top right arrow)
The display should say Hunt groups
Press the show key (top right arrow)
The display should say Show Group:
Enter in the group number of the member that you wish to delete.
Press the show key (top right arrow)
The display should say Member DNs:
Press the show key (top right arrow)
The display should show members for that group.
Scroll to the member you wish to delete.
Press the Remove soft key.
Press the heading key(top Left arrow) till the display says Show Group: again.
Enter in the group number you wish to to change the deleted member to
Press the show key (top right arrow)
The display should list the current members of that list
press the Add soft key.
enter in the DN of the member you wish to add
Select Appr & Ring setting for the hunt group member
Press the release key when finished

Sep 30, 2009 | NorStar Meridian M7310 Phone

1 Answer

Are you able to move or change extensions?


First, move the telephone sets back to where they were.
Next, we'll have to change the system programming.
Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key 7 times(bottom right arrow).
The display should say system programming.
Press the show key (top right arrow)
The display should say hunt groups
Press the next key 2 times(bottom right arrow) .
The display should say Featr Settings
Press the show key (top right arrow) .
The display say Backgrnd music2.gif.
press the next key 20 times (bottom right arrow)..
The display should say set relocation.
Press the chng key. change from N to Y.
Press the release key when finished

Move sets from their old locations to their new locations

Sep 28, 2009 | NorStar Meridian M7310 Phone

1 Answer

Can somebody help me in setting up caller ID on my Nortel Norstar M7310


To set up call id you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
Press the show key (top right arrow) 2 times. The display should say CALLED ID: N(or Y)Press the change key til it says Y.
press the release key.
that should do it providing you have caller id service though your local telco provider.

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1 Answer

Call pilot 100 hunt group


Not too sure if you really need that dial 0 point, since the calls are already ringing in on the receptionist desk.

You can create changes and make a hunt group, with an over flow with another hunt group, which will rings specific people, and if there is no answer the over flow can go to a voicemail or auto attendant... more programming than I would like to type.

Simple solution: Make sure that everyone that you want to answer the calls, they are in the same pick up group.

Then if the people that you want to answer hears the phone ringing, they just have to dial Feature 75, this is group pickup.

To find out if the people are in the same pick up group:
-> go into the system programming
-> TERMINALS&SETS and enter the extension
-> find CAPABILITIES and enter
-> hit next till you find Pickup grp: this will have a number and ensure that all the sets you want have this same number.
-> rls to back out of programming.

This way anyone that hears the phone ringing can answer anytime they want.

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Only First Phone in the system will ring on incoming calls


These manuals are available on the norstar web site.

Jul 08, 2008 | NorStar M7310 Corded Phone

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