Question about Samsung Refrigerators

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My samsung RF4287 (french fridge doors and freezer on the bottom) will not freeze.

The display was replaced 2 months ago and currently says -2, but obviously that isn't correct. The fridge seems to be working fine. It is only 2yrs old.

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  • 171 Answers

Check if there is build up of snow in the freezer behind the cover.
possible defrost problem

Posted on May 24, 2014

  • 1 more comment 
  • Tony Martin
    Tony Martin Jun 07, 2014

    If U have a ice lever in the door Ck this first place a towel under the freezer door and open door pour 4 to 6 oz water to over the flapper look at the front see if the water is leaking. ? Yes this is a air leak. the spring is not closing the seal. Not easy add 1 full turn to spring.

  • Tony Martin
    Tony Martin Jun 07, 2014

    This stops freeze up in freezer too.

  • Tony Martin
    Tony Martin Jun 07, 2014

    Sensor on coil need to be moved to return line under fan motor

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  • 76 Answers

Some of the other answers could be the problem, but if the fresh food side is at the right temperature, it could be a sealed system problem or an overload relay problem. If you have a clamp on amp meter, open up the back and take a reading on one of the wires going to the compressor. If the reading is below 1.1 amps while compressor is running you have a sealed system problem which takes special tools to fix, if it is much higher than 2 amps then replace the overload relay that is connected to the compressor and this may solve the problem. The readings should be between 1.1 and 2 after replacement, if not then the compressor is bad.

Posted on May 30, 2014

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: loud noise from the freezer side

The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.

Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).

Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.

Posted on Sep 20, 2008

  • 27 Answers

SOURCE: Digital display is blank in GE Profile fridge

Hi. Its either a bad motherboard or control board. I would check the control board for any obvious signs of damage to the board first. I've seen the control board go blank on the GE side by side and it turned out to be the motherboard. The motherboard is located behind a cover on the back of your refrigerator cabinet. You should have a new motherboard on hand at all times because they fail alot. Be sure to put a surge protector on your refrigerator. Good Luck, Mack

Posted on Feb 02, 2008

  • 1 Answer

SOURCE: GE Profile French Door Bottom Freezer not cooling

I am experiencing the same problem with my GE fridge. We have already tried the Turbo Cool, but nothing seems to help.
Thanks
Carol

Posted on Sep 21, 2008

lenwest
  • 150 Answers

SOURCE: refrigerator will not get cold, but freezer works

Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck.
Len West

Posted on Feb 27, 2009

woodchuck789
  • 4066 Answers

SOURCE: Fridge not cold as should be

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .

OR.
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

Posted on Aug 29, 2009

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1 Answer

My samsung control on the freezer is displaying OF OFseems ice maker is off I pushed the power freeze by accident and can't get back to regular display


0F 0F on a Samsung refrigerator display indicates that your unit is in DEMO Mode. In DEMO mode, the lights work, but the refrigerator/freezer, fans, etc. will not operate (this mode is for display/retail purposes in appliance stores). Unfortunately, Samsung does not include any info re: DEMO mode in their user manuals.

To exit DEMO mode and return to operating mode, you will need to push 2 display buttons simultaneously for ~ 3 seconds (you'll hear a small chime, then the display window will display the freezer/fridge temps and will then be out of the 0F 0F DEMO mode). The 2 display buttons that you have to press simultaneously will depend on the model of Samsung refrigerator that you have.

I have a Samsung RF18HFENBSR model (french door, bottom freezer, display at top center of fridge compartment). For this model, you press the Power Freeze & Freezer buttons at the same time to enter/exit DEMO mode).

You might try googling Samsung XXXXXXXXXX Demo Mode, where XXXXXXXXX is your model number, and you may find the display button combo for your model. If not, then you can probably get the combination from Samsung support to return your unit to normal operating mode. Your appliance store may also have that information.

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You have a plugged evaporator (cooling coil) drain pan opening or drain line.

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Reading on door OF


Teresa, The fridge is in a retailers demo mode and here is what you do to reset it to normal operation:
Left Door: Simultaneously press and hold the top two buttons on the left side of the display panel until you hear a distinctively different chime sound when the display changes. This will either be a combination of "Energy Saver" and "Freezer", or "Energy Saver" and "Power Freeze/Freezer."
  • At the top of the door frame: Simultaneously press and hold the "Power Freeze" and "Freezer" buttons until you hear a distinctively different chime sound and the temperatures for the fridge and freezer are both displayed.
  • Note: If the temperature is displayed, but then "OF OF" reappears a few seconds later, Cooling Off mode was not disabled. Repeat the actions above, and be sure to press and hold the buttons at the exact same time until the distinctive chime sound is heard and both temperatures are displayed.

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1 Answer

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looks as evaporator fan is working. have you ever clean condensor under the fridge. possibility it is pluged with dust and not allowing compressor to cool down.
Also check the fan at the back of the fridge beside the compressor. see if it is working

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I have the same problem!!! We need a class action lawsuit against Samsung for this problem on their French Door fridge. Instead of fixing it they want the consumer to pay for repair. NO MORE SAMSUNG PRODUCTS FOR ME!!!!!

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Hello,

you should only have to press the button up to change the temperatures, if that does not work the display board on the front will need to be replaced to fix the issue, let me know,

http://www.appliancerepairlesson.com/

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Your defrost termination sensor has failed & needs to be replaced.(very very common problem with todays fridge's specially samsung)

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hopefully you looked out back ...rear lower panel and checked little white condenser fan running...it really needs too to keep temp stable across the condenser coils and no overheat condition to the compressor.hopefully you wont need the $300 circuit board like I just bought

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My Samsung refrigerator will not cool


Call Samsung. I had the same problem when Best Buy delivered mine. The delivery people left the fridge in demo mode. The people at Samsung will talk you through it, it is very simple. The fridge should work fine then.

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