Question about Lexmark X642e All-In-One Laser Printer

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How do I fix the unsupported cartridge error on a lexmark x642e?

Hi, I'm trying to install a compatible cartridge in my Lexmark x642e but I get an unsupported cartridge error - any ideas how to fix it / bypass the message? Thanks.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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JackHeath
  • 1049 Answers

SOURCE: Lexmark x3350 cartridge error

Error 1203 on a Lexmark is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad... I would suggest you to try cleaning the copper contacts of the both carts and cart slot in the printer and try again..

If that doesn't work just call up their support number and check for replacement..

Posted on Jul 28, 2008

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  • 66 Answers

SOURCE: Lexmark T62 Error 32- Unsupported print cartridge

Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.

Posted on Dec 16, 2008

  • 1 Answer

SOURCE: lexmark 2350 all in one printer

how did you do it? i have the same problem:(

Posted on Mar 16, 2009

Roop1980
  • 228 Answers

SOURCE: error:2200

“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

Posted on May 14, 2009

ichtuscheeky
  • 1 Answer

SOURCE: Lexmark x642e MPF Reset maintenance counter

Hi~
You can reset the maintenance count by going to the Configuration Menu.

Step 1: Turn off your X64x printer
Step 2: Hold the 2 and 6 buttons while the printer is off
Step 3: Turn on the printer but don't release the buttons yet. Keep holding those buttons for about 10 secs
Step 4: On your Operator Panel, you should see "Configuration Menu"
Step 5: Scroll down and look for "Reset Maint Count" and select it.
Step 6: Exit Config Menu and powercycle your printer (turn it off then back on)

Hope this is helpful... =)

<<ichtuscheeky>>

Posted on Sep 11, 2009

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1 Answer

Error message: black cartridge unsupported


Make sure that your printer firmware is updated. Please visit the Lexmark website to download and install the Lexmark Firmware Update. Select your corresponding model to start the download.
Should the error message continue to display after successfully updating your printer, try to re-seat your black cartridge in the printer.
If that doesn't help, please contact Lexmark Technical Support Center for further assistance. Thanks.

Jan 10, 2012 | Lexmark Office Equipment & Supplies

1 Answer

I have an lexmark all in printer and i just recently brought refill ink and when i install them it keep telling me unsupported cartridge please help


Though Lexmark does not recommend using refilled ink cartridges, you may try to refer to this article in the Lexmark website on Unsupported Cartridge Error on a Lexmark X3330/X3350 All-In-One to determine and resolve the problem. If error continues, try to insert a different known working cartridge. Thanks.

Feb 15, 2011 | Lexmark OfficeCenter X3350 All-in-One...

1 Answer

I have a Lexmark x7170. After installing ink cartridge printer says incorrect left cartridge.If you try to print you get unsupportive cartridge.We had just changed the cartridges and it printed fine till...


Some older print cartridges are not compatible even if your model is listed on label. I'm talking a few years difference. The printer knows this and that is what the error is telling you. Make sure you have the right number in the right slot.

Jan 06, 2011 | Lexmark Office Equipment & Supplies

1 Answer

Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!


If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
  4. Press the "OK" button on the control panel and the unsupported cartridge message should be gone. Press the "Select" button and a test alignment page will print.

Nov 21, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I have a lexmark 2580, I keep getting 'unsupported cartridge' message, and one of the lights on the printer is constantly blinking. I have brand new lexmark cartidges installed.


Problem Unsupported Cartridge; Error: "Unsupported cartridge"; Incompatible cartridge error; Incompatible cartridge in the printer; Cartridge not recognized Solution What you will see
When a cartridge is inserted, an Unsupported Cartridge error message is displayed on the printer operator panel.
Affected printers
This issue affects printers sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. NOTE: The cartridges for these printers are sold exclusively in these stores or on their websites.
Explanation
The printers listed in the table below are compatible with a #2 cartridge (in single cartridge printers) or a combination of #2 and #3 cartridges (in two-cartridge printers). They do not support the standard color 28A 35, and Mono 29A 34 ink cartridges. If the standard color 28A 35 or Mono 29A 34 ink cartridges are used in these printers, they will fail to print and the printer will post an Unsupported Cartridge error message.
Solution
Lexmark recommends using either a #2 cartridge for single-cartridge printers or a combination of #2 and #3 cartridges in two-cartridge printers.

Cartridge compatibility chart

NOTE: These printers are sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. The cartridges for these printers are sold exclusively in these stores or on their websites.
Item Printer #2 Color Cartridge #3 Mono Cartridge #31 Photo Cartridge 1 Lexmark Z738 Yes ... ... 2 Lexmark Z1380 Yes Yes Yes 3 Lexmark Z1480 Yes Yes ... 4 Lexmark X2480 Yes ... ... 5 Lexmark X2580 Yes Yes Yes 6 Lexmark X3480 Yes ... ... 7 Lexmark X3580 Yes Yes Yes 8 Lexmark X4580 Yes Yes Yes

Nov 07, 2010 | Office Equipment & Supplies

1 Answer

Hello! My Lexmark X2350 today said me: "Unsupported cartridge Install a correct print cartridge." Yesterday it printed very well... but today((( What I must do now? help me !


Follow the steps on how to correct the error from this Lexmark link:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:487:0:0&docid=ENUS24096

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

May 11, 2009 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Lexmark T62 Error 32- Unsupported print cartridge


Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.

Dec 15, 2008 | Lexmark Optra T620 Laser Printer

1 Answer

Incompatible print cartridges?


Hi,
just click on them to say ok, and accept the unsupported cartridges ( if applicable ) do you get the choice.
certain printers, have an option in printer prefs, to change cartridges. check the cartridges are the same ( or compatable )
if the cartridges have a chip fitted, they need to be reset if recently filled.
hope this helps mike @ Compurepair.

Feb 20, 2008 | Lexmark X2550 All-In-One Printer

3 Answers

Lexmark 2350 all in one printer


yeah thats the problem when you do refill the ink most of the time is not compatible so get new one

Oct 28, 2007 | Lexmark X2470 All-In-One InkJet Printer

4 Answers

Unsupported cartridge error


Unload and reload the Lexmark software........AND clean the printer contacts,
not neccessarily the cartridge contacts.........
that outta do it.

Sep 05, 2007 | Lexmark X2470 All-In-One InkJet Printer

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