Question about Diamond Multimedia ( VC500) Video Capture

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My com says the device is in use. how do i fix?

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Hi,
did you do the step by step install of the drivers ? some OS may detect it as standart video capture device, and won't assign the right pins for capture, so, never use the "detected" driver, always install the ones on the CD, or go to the brand web site to download the latest ones.
then start by installing before pluging it, it will ask you later to plug it (or not), i would also try to plug it in another usb port after install to be sure it loads the good driver...
hope it will help you...

Posted on May 14, 2014

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Posted on Jan 02, 2017

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