Question about Maytag Neptune FAV6800AW Top Load Washer

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How to test dispensing valve on maytag neptune FAV6800AW washer

Believe the dispensing valve for bleach and softener is not working

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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IFIXALL
  • 868 Answers

SOURCE: Automatic fabric softener dispenser does not dispense anymore.

replace the control board

Posted on May 26, 2008

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  • 1 Answer

SOURCE: Maytag Neptune FAV6800AW - Fabric Softener dispenser doesn't empty

I had a similar problem with the fab. softener chamber. Clean
out the buildup and it will drain. To do this, remove the cap and wipe out the softener. Also, be sure to wipe inside the drum, just below the dispenser.
As for a water flow to the dispenser- You will need to remove the plastic portion of the lid. Start with the detergent dispenser, then gently remove the bottom corners of the lid. Then are held by two plastic clasps. Then gently remove the "L" shaped plastic holders. Use a pipe cleaner to clean out the tube where the water flows directly out of the unit, before entering the lid. I did this last night, and it works beautifully!

Posted on Jul 19, 2008

dh1200s
  • 335 Answers

SOURCE: Maytag Neptune FAV6800AW Top Loading Washer Noise

Hello gwatson01,
Wondering if you could rate my clarification request as a solution? I joined this forum as a owner DIY’er to help other owners. The machine is just too expensive to junk and as you found fairly easy to work on. As a forum member as you I receive no compensation for my support to other owners. Thank you in advance for your support. Rich
My solution;
I’m an owner/DIY’er of the machine. Please take a look at this post and see if your mechanical noise may be coming from underneath the tumblers, maybe some coins grinding around under the tumblers. If you think it is take a look at the service manual link in that post. It will take you thru the tumbler removal process, see if you feel comfortable with the process, the manual does not call out a #20 Torx driver is required to remove the tumbler.
If you think the grinding noise is very metallic and not muffled by a tub of water the grinding noise may be coming from the transmission/clutch area and removing the machine front vertical cover will be necessary to better sound isolate the suspect area of the machine. Do you feel OK to remove the front panel? If so see this post.
The 1st link I sent you to shows that this owner had issues after the coin removal. I would also like you try a Spin Only cycle with no clothes in the wash basket. Can you let me know if that cycle runs with no noise? We can’t totally rule out an issue with the clutch/transmission components with the info supplied so far. To help you remotely diagnose this issue detail information is needed. Let’s try to sound isolate the grinding noise source location. Follow all safety rules in the Service Manual. If you don’t feel comfortable to proceed I would recommend you call in a qualified FAV6800AWW repair service for support.

Posted on Apr 05, 2009

  • 10865 Answers

SOURCE: Fabric softener cup on Maytag Neptune washer is

Hi. your problem is actually a rather complicated one.

Timer and selector switches The timer switch is usually the largest dial on the main control panel. It can be either a mechanical device much like a simple clock, or completely electronic with just a digital readout.

The timer runs the washing machine in a pre-determined pattern. It provides the electricity to all of the washing machine components at the correct time and for the correct length of time.

The Start switch is usually part of the timer knob. When you set the timer to the proper cycle, you either pull or push the timer knob to start the cycle.

The selector switches or knobs vary from machine to machine. Most washing machines have one or several switches or knobs on the control panel besides the Timer/Start switch. These let you adjust certain settings; for example, the water temperature, spin speed, timer cycle, and so on. Normally, the washing machine completes the cycle selected on the timer, regardless of how you set these switches and knobs.

Posted on Jul 14, 2009

FAV6800AWDIY
  • 526 Answers

SOURCE: Maytag Neptune FAV6800AW Top Load Washer? makes a

kporter3

See this Clutch repair post if you want to DIY. Is your Wash tub banging around in Spin Cycle? Do you error out of Spin Cycle with dC or uC error code to the LED Console display? You can check out the TDS but I would go right to the Clutch repair post if the machine shuts down in with a error code dC or uC.

That means the TDS is producing analog voltage swings +3.5VDC to 0VDC to the input of the Control Board Conn_P3 pins 10 and 11. Those DC voltage swings are at the design limit of Wash Tub movement and the Control Board shuts the Spin Cycle down……..so TDS is working as designed.

The machine will make several attempts to redistribute the load before the error code generation failing with dC or uC error codes. Please let us know what error coded you display.

I or other knowledge owners/DIY’ers or repair folks can help you. Please other forum members chime in for support.

Don’t get hung up in Front Strut issues or other WAG’s. Fix the Clutch Malfunction and your FAV6800A will be happy.

Aka dh1200s….. **** or Rich without the ****







Posted on Jan 03, 2010

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1 Answer

I have a Top Load Washing machine from Maytag, and it is a Neptune. Not entirely positive if it is the same model as the FAV6800AW. I have a load going right now so I don't want to check. Anyway,...


The Bleach dispenser valve may have failed.

Are you into to troubleshooting the issue?

If so I will help. Check to see the washer top is not bowed downward at the Console loaction. If the Pic come thru make sure the water channel on the left side of the lid lines up with the left side (bleach) dispenser valve I'll post a pic but lately the picks won't be displayed. This forum is difficult for DIY support.

If the pics don't come thru Google Neptune TL Washer FAV6800AWW post in the Maytag washer part of the forum for support my time is free as an owner.
fav6800awdiy_4.jpg

Aug 26, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have no water to fabric softener dispenser I


Google Neptune TL Washer FAV6800AWW

You can get the FAV6800A/FAV9800A Service Manual and get into Service mode and turn on the Cold Water Inlet valve and the Fabric Softer dispenser valve and see if water flows to the Softer reservoir. You may need to replace the dispenser valve.

Pic below. Post in the other forum it's easier to work the issue at a true DIY forum.

Mar 12, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The part where I pour fabric softener in it seems to be clogged somehow. I cleaned it out and it seems to still be clogged is there any suggestions that you can give me?? Please help...thanks!!


Are you sure you have water flow to the reservoir?

Does it look like the Fabric Softener is diluted with water flow?

The Service Manual for reference. Sears Parts Direct for reference.
See page 33 of the Service Manual for Bleach/Softener Dispenser Removal but I don’t think that is your problem….Rich

See page 16 of the Service Manual to go into Board Output Test. Turn on the Fabric Softener Valve and see if you hear the solenoid hum then turn on the Cold water valve and see if the dispenser fills and flushes with cold water. If not then you need to begin troubleshooting at the dispenser valve. This valve can be seen on page 36 lower left side pic and top right side pic…..Rich

Jun 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Bleach will not dispense


You will need the Service Manual for reference. Sears Parts Direct for reference.

Do you have water flow to the dispenser? You can turn on the dispenser water valve in Service Mode and check for operation.


Non technical troubleshooting would be to enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the Bulky Items Key. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Bleach dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach dispenser valve.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.

The Part Number for the Dispenser Valve is 25001043 Google for best price. Post back if you have questions..........Rich
Pic of the valve on the work bench;

7d44d07.jpg

May 24, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Softener or Bleach will not dispense. Any idea how to fix this problem? I have Neptune TL washer FAV6800AWW.


For the FAV6800A or FAV9800A:

If you have no water flow to the Softener dispenser or Bleach dispenser see if you can turn the dispenser valves on Service Mode and verify water flow to the reservoirs.
Enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the
Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the Fabric Softner dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open or loss of 120VAC from the Control Board to the valve. Do the same for the Bleach Dispenser Valve.


Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach dispenser valve.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.
Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or find best price. Before I would order any parts you need to isolate the fail point, this could be a Control Board issue or machine wiring harness issue.

Did both reservoirs stop flushing contents at the same time or different fail dates?
Rich

Apr 01, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Fabric Soft and Bleach despenser on MAYTAG TL FAV6800 won't drain


I'll see if I can help. Can you just clarify if by won't drain. Does it look like no water flow is flushing the the Bleach and Fabric Softener dispensers?

The Fabric Softener dispenser could be clogged but I suspect the dispenser’s valves are not opening to flush the dispenser’s. If the Fabric Softener dispenser is clogged you can flush with White Vinegar solution and clean exit port with a pipe cleaner. I do not suspect a clog with the Bleach dispenser.

You could go into Service Mode and turn on the water valves for the dispensers to check if water is sent to the dispensers.

If you have no water flow to the Softener dispenser here is the non technical troubleshooting I would take. Go into Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open. Do the same process for the Bleach dispenser water valve with Bulky Items Key Pad.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach/Fabric Softener dispenser valves.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.


Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or search the internet for best price.

Good luck…….Rich


Mar 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My maytag neptune tl wont use the fab. softener. i put it in its compartment but it is full after the load is done. not sure what is wrong.


For the FAv6800A or FAV9800A:

If you have no water flow to the Softener dispenser here is a non technical troubleshooting would be to enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the
Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach dispenser valve.


See page 36 lower left hand corner is the Bleach/Softener dispenser valve.

Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 if you need to replace can order from appliancezone.com theyhave a price check search engine.

Pic of the valve on the work bench;


2e0f49c.jpg

d718da6.jpg

Feb 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune TL


The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

5 Answers

Maytag Neptune FAV6800AW - Fabric Softener dispenser doesn't empty


I had a similar problem with the fab. softener chamber. Clean
out the buildup and it will drain. To do this, remove the cap and wipe out the softener. Also, be sure to wipe inside the drum, just below the dispenser.
As for a water flow to the dispenser- You will need to remove the plastic portion of the lid. Start with the detergent dispenser, then gently remove the bottom corners of the lid. Then are held by two plastic clasps. Then gently remove the "L" shaped plastic holders. Use a pipe cleaner to clean out the tube where the water flows directly out of the unit, before entering the lid. I did this last night, and it works beautifully!

Jun 21, 2008 | Maytag Neptune FAV6800AW Top Load Washer

4 Answers

Bleach/softener dispenser


Try to push a plastic straw through the hole in the dispenser. This hole could be blocked with lint.

Oct 21, 2007 | Maytag Neptune FAV6800AW Top Load Washer

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