Question about Canon Pixma MX922
Canon fax disconnects line during normal voice calls
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Posted on Jan 02, 2017
Do you have the phone you are answering with connected through the fax machine? If you have the machine set in 'tel priority' mode, the machine will not begin receiving a fax until you press 'FAX' and the 'color' or 'black' button. Alternatively, if you have your phone connected to the 'telephone' jack on the machine (next to the 'L' jack), you can press '2' and '5' on the telephone keypad to turn the machine on in fax receive mode.
Posted on Oct 16, 2008
SOURCE: Canon MP530 receive fax issues
Receive Mode Settings
Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel.
Receive Mode Setting
Select the receive mode according to your needs.
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).
Ans. machine connect
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
Posted on Dec 01, 2008
They're telling you your hardward doesn't play nice with their hardware. A few suggestions:
Update your printer, and see if any improvement is found:
If that doesn't work, see if your computer has a fax modem that itself can be updated and can support the hardware. Your multifunction printer has a scanner; you can scan in the things you want to fax, then fax from the computer if the computer can fax. This is starting to look like a Dr. Seuss book.
You can also try to learn more about what the problems are and look elsewhere. Your "digital" phone is actually voice over Internet, something VOIP. If you Google for VOIP FAX you'll find some information, like this:
Posted on Dec 05, 2008
The Analog line for your fax machine works best with a Trapezoidal Wave Form, but the line coming out of your adapter is Sinusoidal. Call Vonage support, get transfer to tech support and let them know you need a fax specialist, who will then update your account and change the waveform to Trapezoidal. That's how I got my HP Office 7860 Pro to work.
Posted on Jan 17, 2009
Make sure that the phone line coming from the wall jack is inserted in the port with the "L" next to it (I think it's the bottom of the three). If you put it in the port with the picture of the phone next to it (which is for an extension phone or answering machine), the L120 thinks that the receiver is off the hook of the extension phone.
Posted on Jun 11, 2009
Tips for a great answer:
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Call your phone company to sign up for service. Ask for an additional line with a "distinctive ring." The additional line is for your fax machine---whenever you hear the distinctive ring you'll know that a fax is coming through. Get voice mail service on the regular phone line as well.
Purchase a two-jack phone splitter (sometimes called a wall jack adapter) that allows two cords to plug into the same phone line. Plug it into the phone jack in your wall.
Run a phone cord from both machines into the wall adapter. Test the system by calling both your regular phone number (assure it rings and the voice mail picks up) and your fax number to see if the fax machine picks up (you'll hear a set of strange beeping tones).
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