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The water is running into the tub but it is draining out. the tub will not fill up.

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  • Estate Master
  • 5,323 Answers

Washer fills with water then drains:

The critical question is. Is the water is just running down the drain but the pump isn't running. If it is being pumped out, and you can hear the pump running just the same as when it's emptying prior to spin then it could be aborting the wash because it is, or it thinks it's overheating. ( due to defective water temperature switch)

If the pump is failing to shut off then there is something wrong with the electronics. If your washer is a mechanical timer controlled device then you may have a sticking switch (which may explain if switching cycles does something for you). But if you have an electronic timer then you may be experiencing a board failure, where a cycle is being commanded when it is not intended to by design.


If water isn't being pumped out, but just draining away all the time, the washer will keep detecting there isn't enough water inside and top up with more.
Modern washing machines should be sophisticated enough to realize something's wrong and abort with an error, but if not, it may continue washing or rinsing for a short while before losing enough water to trigger more coming in again. It can get stuck on this cycle indefinitely and it's called siphoning.
Siphoning occurs when the end of the drain hose is lower than the level of the water inside the washing machine.
Try raising the hose and see what happens.
Also the drain hose should have some type of air gap where it fits into the stand pipe. It should not have an air tight fit.

Again Either it's siphoning down the drain due to an issue with the plumbing, it's overfilling, or also if it ( THE WATER) overheats then in some machines the software will employ a fill and drain tactic to cool down the water. The important thing is to work out which of these different faults is causing the problem by careful observation.


Other switch's to check would be the water inlet valve and the water pressure switch with a multi meter for continuity or OHMS.

And in some modern washers that come with THERMISTORS:
One symptom of a washing machine that thinks it's overheating and thus fills and drains at same time ( possibly because of a faulty thermistor) is if it's filling with cold water and pumping out at the same time. This is covered in this articleWashing machine fills and drains at same timealthough the same symptom can be caused by other faults.

By the way my advice is free cuz God is good!




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Posted on Apr 25, 2016

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 213 Answers

SOURCE: het3 elite

remove the bottom panel below tha door. youll see the drain pump in the center,fronr of washer. there is a black hose going from the pump to the bottom of the tub. remove that hose. at the end of the hose there is a plastic ball that is supposed to seal the end of the hose. more than likely there is lint build up on the ball or around where the ball seal. clean the ball and the hose and reinstall. you should be fine after that

Posted on Nov 27, 2007

  • 1294 Answers

SOURCE: Kenmore Model # 417.90812990 Stack washer & Dryer

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too. Height of exit hose (behind machine) should be approx 3 feet from ground level when you are re-fitting.

Rate me pl.....if helped.

Posted on Jan 03, 2008

  • 61 Answers

SOURCE: water runs into tub but does not fill?

be sure the drain hose is not lower than the wash tub this will caust the water to run out, 2nd be sure the drain hose is not pushed to far into the house stand pipe and the there is rome for air to go inbetween the drain hose and stand pipe eather of these will cause the machine to siphon mostly on rince cycle or on the 2nd and third loads you do. last your house drain could be starting to back up fill the washer with water and listen to it drain if you hear a gurggling sound in the house pipe you may need a plumber to cleanthis out for you.

Posted on Jan 20, 2009

jsrock516
  • 5911 Answers

SOURCE: kenmore washer...the water just runs it never fills up.

I have seen this problem numerous times on service calls. It sounds like you have a siphoning problem. The key symptom is the wash tub that continously attempts to fill, but cannot achieve the proper water level. This is often caused by not having an air gap on your drain line, improper placement of the drain hose, or a standpipe that is too small in diameter. The following link explains:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

If you place the drain hose in the standpipe too far, or seal the top of the standpipe, this can cause a vacuum which will cause the symptoms you describe. A tell-tale sign will be a sucking noise as you pull the drain hose from the standpipe. Read through the link I provided. If this does not correct your problem please post back and let me know before you rate this solution. This way I can try to assist you further. I hope this corrects your problem.

Posted on Feb 25, 2009

  • 188 Answers

SOURCE: water will not stay filled in tub on rinse cycle

It sounds like a siphon issue.
Check that the drain hose does a high loop before it goes into the drain pipe. (ie. drain hose loops above the water level inside the tub). Make sure the drain hose is not pushed too far down into the drain pipe. Also if the drain hose is sealed to the drain pipe this will create an airlock and a siphon will occur, allow air to enter between drain hose and drain pipe connection.
This should help you but if there is still a problem let me know and I'll try to assist you further.
Good luck!

Posted on Mar 21, 2009

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be sure the drain hose is not lower than the wash tub this will caust the water to run out, 2nd be sure the drain hose is not pushed to far into the house stand pipe and the there is rome for air to go inbetween the drain hose and stand pipe eather of these will cause the machine to siphon mostly on rince cycle or on the 2nd and third loads you do. last your house drain could be starting to back up fill the washer with water and listen to it drain if you hear a gurggling sound in the house pipe you may need a plumber to cleanthis out for you.

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