Question about SanDisk Sansa m240 MP3 Player

1 Answer

No files on sansa m 240 but appear on computer

Cannot successfully download any new songs thru music service(Rhapsody). Some appear to download and others have warning messages. However, now all old songs on MP3 have disappeared. A "No Files" message appears on player. Playlist can still be seen on player when signed onto Music service on the computer. Already contacted rhapsody support and posted on forum as well. NO luck. Got latest version. Already did that DRM license update thing. Help!

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  • gatorgolf Nov 09, 2007

    I lost playtlist but at least I was able to add music to MP3 player.



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  • 91 Answers

Try formatting your mp3 player which might fix this problem. Also do some updates from the manufacturers website. This may be a known bug which your mp3 players manufacturer may have found and made a new driver version for.

To format follow these steps below:

First go to "My Computer" - now look for your mp3 player usually named under for example "Removable Disk F", when you've found it "Right-Click" on it then click on "Format", when format is complete try after that.

Any further problems leave a comment on this page and i will get back to you.

Good luck. Hope my solution was helpful.

Posted on Nov 09, 2007


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1 Answer

When on click on my sansa e260 in Rhapsody I see

Try the following method to see what is on your Sansa e260

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete some or all of the files do the following:
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Nov 29, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

When playing my mp3 the songs that i have downloaded off my pc from a paid site, across the screen of the sansa says synchronize to continue your music subsription. the songs will not play please help me

Even though you should be able to resynchronize the files through Rhapsody in order to update the licenses on the music files, in my experience with this player, you have to go through a long, painful process:
1) Open Rhapsody
2) Connect your mp3 player to the computer
3) Delete the songs off the player itself using Windows Media Player - but make sure you still have a copy of these songs on your computer
4) Reload the Rhapsody songs

If your subscription to rhapsody expires, you will no longer be able to use the songs unless you buy them from the Rhapsody Mp3 Store.

-Tha Mp3 Doctor

Mar 22, 2009 | Audio Players & Recorders

1 Answer

Scandisk Sansa Fuse giving a message to synchronize

Audio files from music subscriptino services come in several formats - Mp3, WMA, AAC, and sometimes WAV. The Rhapsody trial is for a subscription level that gives you the songs in WMA format. They have a license system on them called DRM protection. That is the problem with services that give you WMA files - once your subscription has expired, you cannot use the songs anymore, no matter how much you paid for them.

Your solution is to subscribe to Rhapsody's Mp3 Only service - it is more expensive, but you can continue to use the songs after your subscription has expired. Rhapsody offers several subscriptions - the only one that will solve your problem is the Mp3 Only service. Cheaper alternatives are more risky (virus-prone), but they include Limewire, Frostwire, and Morpheus - beware: all 3 of these services offer songs in multiple file formats - make sure that the songs you download are in mp3 format. Some ISP's will cut off your internet service if you use Limewire.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

Feb 16, 2009 | SanDisk Sansa E280 MP3 Player

3 Answers

Sandisk 240 1.0 gb

I had this same problem. What I ended up doing was going into My Computer into the device itself and seeing what showed up. It appears a few new songs I popped on there the day after were appearing but nothing else. I deleted all the files, unplugged it from the computer and let the library update, old songs were still playing. Plugged it back into the machine and voila they showed up.

Aug 05, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

How to delete songs from rhapsody channels

go to rhapsody and go to where it says sansa. it will show all of your music. right click any song and the option to delete will appear

Dec 28, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Error Message

You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa c 240... how do i download media converter?

You don't need to Get the Sansa Media Converter to Transfer song on your player. the Sansa Media Converter is used to transfer photos and videos on the Sansa.and to transfer song on the Player this is what you need to know.

the Sansa has two modes wherein it may connect to the computer, the MSC (Mass Storage Class) mode and the MTP (Media Transfer Protocol) mode. If you are transferring un-licensed, non-protected songs, you may transfer them using the MSC mode by simply copying them on to the Sansa. This mode also allows you to use the player with Audible files. If you are transferring music that you have purchased or music that are licensed and/or proctected, you would need to use the MTP mode. To transfer these files, you would need to use Windows Media Player 10 or some other Music Softwares such as Rhapsody and Napster.

If you add songs to the player in one mode, then switch to the other mode, you will not be able to see the songs from the previous mode, though the space used on the player will still reflect their presence. If you cannot see your songs on your PC in one mode, please try viewing them in the other. In order to change the USB mode of the player, you must power the player on and go to "Settings." Under "Settings," there should be a "USB" option. It would then give you the choice to change it from "Auto Detect" (MTP which is also known as Playforsure in other Sansa) to "MSC (Also known as Rhapsody in other Sansa)."

To add songs using the MSC mode, follow these steps:

1. Organize your songs into folders and place it into one directory.
2. Open "My Computer" and open the "Sansa C240" drive for your Sansa.
3. If you see 3-4 Folder there, click on Tools choose File Opdtion, there will be a Pop-up screen and choose View Tab
4. Select on Show Hidden files and Folder Option, so you can see all the files
5. Choose MUSIC Folder, double click and Drag and drop all the songs on that folder, and It will go automatically on your player. OR highlight a songs, right click select COPY, go to MUSIC folder right click then PASTE and it will be save on your Player

If you still need the media converter...go to to download there software and go to this website...

Dec 13, 2007 | SanDisk Sansa c240 MP3 Player

1 Answer

Sansa turns on but does NOT do anything!!! :0!!

Sounds like you have a few different problems, thankfully its easy to resolve. Run the recovery tool from the SanDisk website, select FORMAT when prompted. Best of Luck. (this only works with non Rhapsody devices, annotated by an 'R' or the word Rhapsody on back)

Sep 09, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Songs not showing up

Renew Rhapsody sub and resync

Apr 23, 2007 | SanDisk Sansa e250 MP3 Player

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