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Roku sound Can't get sound from my roku/netflix movie

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Most common problem I have run into recently is that there are a lot of home theatre and tv units that don't support Dolby 5.1 plus, 5.1 works fine but most of the show on netflix are using 5.1 plus now.
easy fix for now, when you start a show on Netflix go down with the arrow button and set the audio to (stereo). I currently have that problem as my home theatre supports Dolby 5.1 but not 5.1 plus.
I'll be checking the Spec's on my next home theatre receiver to see if it supports 5.1 plus.

hope that helps, good luck

Posted on Aug 06, 2014

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hrokustuff
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SOURCE: i get different netflix movies on my compuert than on my ROKU

Yes, I believe the Roku and the computer goes through different Netflix server. I suggest that you contact Netflix to verify this information.

Posted on Feb 06, 2014

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When I click to open Netflix from Roku, there is no title pictures showing in the little boxes. There are only little pictures of a TV. What happened


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  1. Press the Home button to navigate to the Roku home screen.
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Will a roku work with netflix


Netflix Activation with Roku devices
  • Make sure that you enter Roku activate devices and also incorporated with the 5.1 audio options.
  • These 5.1 audio options are required for streaming of high quality contents.
  • So ensure your Roku device comes with these 5.1 audio options to enjoy high quality screening.
  • All the devices have Subtitles and captions as a default options.
  • Netflix avail users with Parental controls options and they can set their own Individual Profiles.
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Signing out of Roku
Make sure that you enter Roku activate devices and navigate to Roku Home menu by pressing the home button. Select the Setting and choose Netflix settings from the menus. Select Deactivate the player from the Netflix account and chose the option yes now your Roku device will be deactivated.

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Firm where up date factory reset on netflix application


Roku Phone Number
888-600-7658
Press 1
Average Wait: 17 mins - Monday through Saturday 8AM to 8PM PST
http://gethuman.com/phone-number/Roku/
ALSO MIGHT TRY
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Contact Roku, sounds like a defective device.
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I get different netflix movies on my compuert than on my ROKU


Yes, I believe the Roku and the computer goes through different Netflix server. I suggest that you contact Netflix to verify this information.

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