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Want calls to go to station voicemail but just keeps ringing

I transfer calls and it just rings doesn't go to there voicemail

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Two incoming calls issues

What type of phone system do you have?

Posted on Dec 22, 2007

  • 1 Answer

SOURCE: number of rings before going to voicemail on KX-T7630

Press the FWD/DND button, then scroll through the menu button until the screen shows "FWD No Answer time". Then use the number key pad to change from 000 seconds to 010 seconds (or longer if required). Then exit out of the menu.

Posted on Jan 22, 2009

ynotphone
  • 192 Answers

SOURCE: Unanswered calls will not go to voicemail

Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

Posted on Mar 25, 2009

consultel1
  • 860 Answers

SOURCE: Rings 15 times before going to voicemail.

To change the number of rings enter Feature 983, if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant).
The 3 soft key selections GRTG, TABLE, and LINES
Press the LINES soft key
Enter the line number on the line you want to change ringing on (probably Line 1) and press OK
Press the TABLE soft key then the RINGS soft key
Press the CHNG soft key and enter in the amount of rings you wantand press OK
Press the NEXT key to go to the next line
Repeat the procedure for the remaining lines
Press Rls when finished

Posted on Oct 06, 2009

consultel1
  • 860 Answers

SOURCE: Nortel T3716E send calls to voicemail HELP!

Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

Posted on Jun 23, 2010

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1 Answer

How do I increase ring time before phone transfers to voicemail


Which phone are you using - please be specific.

Generally Go To Settings > Call Settings > Additional Settings / Call Forwarding Settings > Voice Calls > Change the always forward Settings, here it will ask you for Number of Rings Before Forwarding. Change that as per your convenience.

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Does the time and date show correctly?
Are the buttons still programmed correctly?
Whenh you call in, does it ring a half ring then you hear the voicemail "transferring call"?????
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Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.

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1 Answer

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This is done in station administration. F config side of the system. Do you have access to system programming?

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2 Answers

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Sounds like the station is in do not disturb mode.Internal, external and transfered calls do not ring but the station can still make calls. there should be a lit button on the set maybe marked do not disturb or DND. press the button again to turn the led off. hope that helps

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1 Answer

Unanswered calls will not go to voicemail


Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

Mar 10, 2009 | NorStar Lands Phones

1 Answer

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Transfer to voice mailbox: Feature 986, dial ext. number of phone and release. Call is transferred to mailbox without ringing the phone.

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I would need to know what group your lines are ringing in to.(Look at the phone display on any ringing phone and it will tell you the "ringing group" probably 500, 501 etc.) With that known we can add all three stations to that group and mark the "NEXT" option to go to station 202. Just have 202 forwarded to voice mail on a NO ANSWER condition and it will work for you

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It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Apr 29, 2008 | NorStar M7310 Corded Phone

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