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Comdial Edge 120 Caller ID

I cannot see the Caller ID until I pick up the phone. What can I do to be able to see who is calling before I answer the phone?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 201 Answers

SOURCE: Caller ID not working

This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.

Posted on Aug 21, 2007

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  • 1 Answer

SOURCE: how do i record the main greeting on a comdial edge 120

I just went thru this.
Push the Voicemail button, hit # until it asks for mailbox #, then hit 70 for password. Wait for main menu, then hit 3 for options. Then hit 2 to record your greeting. Now the tricky part,,, I don't know if these are all programmed the same way, but it will ask for the number of the box you wish to change, ours is 800, then follow along.
good luck!

What I'm trying to find out is how you can import a prerecorded message (mp3) as your greeting.

Posted on Jan 23, 2009

  • 1 Answer

SOURCE: Uniden CXA15198 not showing caller id

Had a similar issue with a brand new DECT2035 uniden phone, displaying incoming call not caller ID.

Checked my old uniden phone, and it was receiving CID. So I connected my DECT2035 to that line and then lo and behold I got my CID.
After further investigation I found that CID on my dect phone wont work if its using a shared filter (ie. adsl/phone splitter). Had to find an unfiltered splitter and then just put a phone filter (that I got with my adsl modem) onto the line that is directly connecting the phone. and then WOOHOO I have caller ID.

Hope this helps you... I got my wife a little cranky over this one cos it took me over an hour and a half to try and sus this one out =)

Posted on Apr 30, 2009

  • 1 Answer

SOURCE: CALLER ID ONLY SHOWS "INCOMING CALL"

I was using this site while trouble shooting this in the US...
If the customer has DSL with filters in the same system go back to the NID and Isolate the DSL,
test the caller id and call waiting caller id. If this works you have Data Bleed coming from the DSL.
Make sure there are not two sets of filters on the line. Tjis customer had a filter with the DSL modem.

Doing this we just fixed an on going problem for a field tech who was the second callout on a customer issue.

Posted on May 11, 2009

MNfisherman
  • 11896 Answers

SOURCE: Caller ID not working on my t7316 phone

You can copy and paste this link below to go to a site where you can download your entire manual:

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Posted on Sep 16, 2009

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  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

If this does not fix your problem, contact your authorized Service Center.*

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