Question about GE PSW23PSSSS Stainless Steel Side by Side Refrigerator

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I have a PSW23PSSCSS Side by side with dual evaporators.

The fresh food evaporator keeps frosting over. I changed the Evap. fan cover assembly, the control board and the fresh food thermister and the problem happened again 3 weeks later. Now what do I need to change?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 52 Answers

SOURCE: defrost issues

If it's around 2-3 years old, my first guess would be the heater is bad. The GSS models have problems with the heater almost always about that time.

Test the heater and the defrost thermostat for continuity with a multimeter. Whichever one doesn't get continuity is bad and should be replaced. If they are both good and the evaporator fan is running like it should, it will be the main control board located on the back of the unit.

Click here to see the defrost heater
Click here to see the defrost thermostat
Click here to see the main control board

Let me know if you have any other questions about this issue.

Posted on Mar 19, 2008

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Speed boy
  • 76 Answers

SOURCE: PSW26PSTASS GE S/S Food Side Warm

Take the fan out and test it sepratley,Just make sure about the volts of the fan at first, if it runs then,you got your answer...

Good luck.

Posted on Sep 09, 2008

Sea Breeze
  • 4654 Answers

SOURCE: evaporator coil freezing, replaced main control

It is possible you have a defective fan motor in the condenser area or evaporator area. Sometimes when they become defective they will run for a while and just warm up and stop while the compressor continues to run. I learned that one on four costly returns to the home. The cost was to me not the customer. Thanks, Sea Breeze

Posted on Aug 05, 2009

Sea Breeze
  • 4654 Answers

SOURCE: Compressor & Evap. Fan both work for 12 hours then evap stops

I believe that because defrost is done by the mother control board this is why this is happening the part of the board that controls defrost is malfunctioning and the only way to resolve the problem is to replace the mother board part number WR55X10656 You can find the replacement board at these places below. Sea Breeze

http://appliancepartsse.blogspot.com/

http://appliancepartsse.blogspot.com/

Posted on Aug 25, 2009

Testimonial: "You were right, thanks for your help. The control board was bad. That is what I suspected, but I wanted a second opinion."

heatman101
  • 43501 Answers

SOURCE: have a ge side by side freezer is working fine

Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer


Water Running in efrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Posted on Sep 11, 2010

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1 Answer

I have a side by side whirlpool fridge and the freezer is fine but the fridge is now freezing everything. It's about 11 years old.


Since you stand to loose all the food I would call a service tech ASAP. But here are the most common reasons for the problem you have.
Cause 1
The Evaporator Coils are Frosted Over The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.
Cause 2
Evaporator Fan Motor The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..
Cause 3
Damper Control Assembly The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won't let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.

Nov 19, 2016 | Whirlpool Refrigerators

1 Answer

FREEZER COOLING OK BUT FRIDGE LOW COOLING


Remember that most all refrigerators only have cooling to the freezer... the refrigerator depends on stealing some of that cold to be cool, so here's my top 3 guesses...
Cause 1 The defrost heater is defective, so frost accumulates on the evaporator coils, and the coils will become plugged with frost causing the airflow through the coils to be restricted, and the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system after clearing any restrictions to the cooling fan and defrosting with a hair dryer.
Cause 2
The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, bench test it for function and use a multimeter to test the motor windings for continuity. If the windings do not have continuity, (very odd) replace the evaporator fan motor.
Cause 3
Damper Control Assembly The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won't let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed or that an inadvertent bump has shut it off to the refrigerator compartment

Apr 09, 2016 | White-Westinghouse WRSZ28V8GM Side-by-Side...

1 Answer

My refrigerator is not cooling on the refrigerator side


There are so many things that can make your fresh food side not cool. Usually, it is a frosted up evaporator, which is blocking the air flow of cold from coming from the freezer to the fresh food section. This can be caused by a bad defrost timer, a bad defrost thermostat, a bad defrost heater, or a bad control board. It could be a week compressor that is only strong enough to cool the freezer, the evaporator fan may be bad, which blows the cold air from the freezer to the fresh food section, the damper control going from the freezer to the fresh food section, can be stuck in the closed position, or in rare cases, the light in the fresh food section can be staying on, or even the condenser fan that is responsible for keeping the compressor and condenser from getting to hot, may be bad. This is usually behind the bottom of the fridge. You might also have a dirty condenser, which is the coil that is usually underneath the fridge. So you are most likely going to have to call for service.

Jan 29, 2015 | Refrigerators

1 Answer

I have a frigidaire refrigarater model # FRT17G4BW9. The freezer works but refrigarater part isn't cooling it's at 60 degrees why


The first thing you can check is to make sure the evaporator fan is running, since the freezer side actually cools the other side. If the fan is running look on the freezer back wall, if you see frost build up:
Your problem is one or more parts of the defrost system is malfunctioned and in return your problem arises. There are three parts to the system, the defrost timer or in some cases control board, defrost thermostat also known as a bi-metal, and the defrost heater. The defrost system is set up to operate as so. The defrost timer or control board will turn the machine off, in some cases every 8 hours, some 12. During this time period the defrost heaters, located behind the freezer wall and rest underneath the evaporator, yet wires to them run up the side of it, are energized and emit heat that raises upward to melt the ice that has formed on the evaporator coils. The bi-metal or defrost thermostat is at the top of the evaporator. When the heat from the heater starts to reach the bi-metal, it breaks the circuit turning the heater off. The whole purpose of this is because the freezer cool the refridgerator side by drawing air across the coils and blowing to the other side via the evap fan motor. In my opinion, if you change one part of the defrost system change them all because usually when one part fails another will follow, so save yourself the time and the food loss, the cost difference is minute.
Now if there is no frost and the fan is running then the air damper ,which is located on the fresh food side upper left hand side has gone bad and the damper motor will need to be changed.

May 07, 2012 | Refrigerators

1 Answer

My refrigerator is running but the fresh food part doesn't get cold. The freezer still freezes. I did turn it off and let the frost melt, but the evaporator fan doesn't turn on. I think I narrowed it...


the evap fan should run when you open the freezer door,if it doesn't you have a bad evap fan motor.read it out with a meter,unplug it.get to the fan,remove the wires and stick the connectors from the meter onto where the wires were.if the meter stays on the 1 the fan is bad,if you get any reading at all it's good,it's that simple.the freezer gets cold,the fan comes on and blows the cold air over to the fridge side and the air returns to the freezer through the air ducts on the side wall.you didn't send the model number so i don't know what's in there,most likely it's probably the fan motor.

Feb 27, 2011 | Hotpoint Refrigerators

1 Answer

Psc25mstass the evaporator is frosted up in the fresh food section. What keeps the evap. coils defrosted and or what makes them frost up? The fresh food section is not cooling>


Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Water Running in refrigerator from Freezer

heatman101

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ice build up means your refrigerator is not going through defrost cycle. you have ice build up on evaporator which restricts your cold air flow into the fresh food side. check defrost timer, defrost thermostat located on evaporator behind the wall where your getting frost. check defrost heater. it wraps under the evap.

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is the evaporator coil frozzen you may have a defrost problem

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The problem is the refrigeration evaporator, located in the freezer section is blocked with frost and ice and not air can pass through it. Four different failed parts can cause this problem. The defrost timer, the defrost heater safety thermostat, the defrost heater, or the evaporator fan motor. Unless you are very good with a volt-ohm meter, it wiil be difficult to distinguish which one of these parts has failed. A qualifed refrigeration service tech or a good appliance service tech with a refrigeration certification can find this quickly.

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1 Answer

Kemore brand - freezer works fine, refrigerator not cold,


The fresh food side is cooled by the freezer side through a duct between the two. It will have a small door that opens or closes depending on how cool you want the fresh food side. The door opens more as you adjust the temp for the fresh food side colder. If the duct is blocked in any way, then it would be like setting the temp setting for the fresh food side warmer and warmer. The freezer would be cold and the fresh food side would be warm. Set the temp to midway. Check for any obstructions to this duct. The evaporator fan is what moves the air to the fresh food side.. If the evaporator fan is not working, this could vary well is the problem. You may have to check the evaporator coil to see if it is frosted up enough to restrict air flow over the evaporator and to the fresh food side. If this helps you find your problem, please rate me. If there is anything else I can help you with, please ask. I am here to help you.

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