Question about Brother DCP-120C All-In-One InkJet Printer

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"NO CARTRIDGE" I have swopped all the cartridges, time after time.Followed the isntructions from Brother.The printer has not been used for months, could that be the problem?

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Yeap - that works - another suggestion after you unplug and re-installing cartridge -- do it one by one

Posted on Oct 31, 2008

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I guess you mean that the printer displays: No cart.

In that case open printer take all carts out, close cover and unplug machine from power for a minute. After reconnecting wait til machine demands carts. Open cover and reinsert carts as shown on display! Make sure that the carts are well positioned and the cart holder is clipped above the top cart cover! Run the cleaning cycle twice.

Posted on Nov 04, 2007

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Ink spots left side page brother laser printer

If you are using a generic toner, replace it with cartridge from Brother. Many of these are caused by using a refilled cartridge or a generic cartridge. Use a cleaning sheet and run it though a couple of times, if this does not clear it up you need a new cartridge.

Mar 28, 2014 | Brother HL-5240 Laser Printer

1 Answer

BROTHER MFC 490CW my printer after 3 months I haven't used got crazy, do not recognize the cartriges and says are empty... to reinstall them etc etc, I did but nothing to do, the printer see them...


It seems simple enough, but this is one of the most effective ways of fixing printer cartridge error. Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the cartridge check the following steps :

turn on the lid of the printer and then remove the cartridge from the printer head.

Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.

Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Jun 05, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

Just replaced ink cartridges on my Brother MFC

Hi there you can refill Brother cartidges, like other printers it will not have it sorry.

This is the only way you can trick it.

There are only a few steps you need to do to reset a Brother printer ink cartridge and once you do it, you will be up and printing in no time. There are actually two things that a Brother printer uses to detect ink and you can manipulate one or the other.
Things You'll Need: · Black electrical tape, masking tape or duct tape
1. Step 1
Identify the printer If your printer uses memory, you can tell which printer you have by looking at where the cartridge goes in, if you see two "eyes" and a part of the cartridge goes in between them, follow Step 3. Otherwise, continue with Step 2.
2. Step 2
Clear the memory by taking the cartridge out and unplugging the unit for 30 seconds. Then, plug it back in and put back in the cartridge. You may need to do this five times, as the memory holds the last five cartridges.
3. Step 3
If the Brother printer has "eyes" where the cartridge goes, you will need to block in between them with a piece of tape so that it thinks the cartridge is always full. Simply put a piece of tape on the piece of the cartridge that goes in between the eyes to block the path of the infrared beam

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 04, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother Printer 2150N - toner light has come on & toner is OK

Bought a 2150 in 2007. In 2008 toner light came on. Bought a new toner cartridge and installed. Light would not go off. Called Brother. They had us do the following:
1) Turn power off
2) Open front cover
3) Press white button (left side) 2 times and hold
4) Turn power on
5) Press white button 6 times and hold. All 3 lights should come on.
6) Close cover
7) Press blue button 3 times. Should print demo page.

We took the new cartridge out and saved it. The original is still working fine.

Feb 24, 2010 | Brother HL-2150N Laser Printer

4 Answers

Brother printer won't recognize ink cartridge.

I use generic cartridges all the time in my brother printers with no problem. better to pay $2 per cartridge than whatever the brother brand ones cost!

Jan 03, 2010 | Brother Multi-Function Center MFC-240C...

2 Answers

My brother is the stupides brother in the hole wide world.

Date:06/13/2008 ID:faq000734_005 Print | Close

Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Description:
An ink cartridge is not installed properly. Check that the ink cartridges are installed properly and reinstall the ink cartridge following the procedures below:
  1. Open the ink cartridge cover door.

  2. Push the 4 colored levers down to release all four ink cartridges from the machine.

  3. Each color has its own correct position to match the color of the cartridges with the color of the levers. Insert all of the ink cartridges in the direction of the arrow on the label until it clicks into place.

  4. Close the ink cartridge cover.

  5. If you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one. For example, Did You Change Black? For each new cartridge you installed, press the up navigation key or 1 or "+"(Yes). If the ink cartridge you installed is not a brand new one, be sure to press the down navigation key or 2 or "-"(No).

If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation.

Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

If you have followed this procedure and still have the same error condition, make sure you are using Brother Genuine Supplies. Generic supplies can cause this error condition.

If the problem continues after verifying the cartridges are installed correctly and that you are using Brother Genuine Supplies, then there may be a problem with the unit. Please contact the appropriate Customer Service Center.

Sep 26, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

I have replaced my cartridges and the machine still states that there is no cartridge, or that they are empty. I have unistalled the drivers and re-installed several times and followed the Brother web...

I just had a similar problem. The 40038 message was quite firm, and I could not print any more documents using the toner cartridge, even though it was obviously still full enough to print from. Pulling it out, shaking it, and putting back in was not good enough. So I got a replacement cartridge, put it in, and let it print a new document off the new cartridge. Then I put the old cartridge back in, and viola, I can print from it again. No issues so far.

It's a pain in the **** as you need two cartridges to make the trick work, but it seems to fool the printer well enough.

Jul 11, 2008 | Brother Printers & Copiers

1 Answer

Brother 115C printer says no ink when plenty.

i bought new inks and inserted them , when in fact its only the yellow inks is empty yet it sends me message that found no cartridges.. waah. this printer been with me for 8 years and had it clean last year only.. what to do?

Jul 09, 2008 | Brother DCP 115C All-In-One InkJet Printer

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