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My denon Avr X 500 SETUP gets locked. How do i can unlock it?

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Posted on Jan 02, 2017

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SOURCE: Unable to view setup menu on TV screen

I had this same experience and after hours of attepts to fix it (including the suggestions on this site) I found that the company that installed and set up my system literally disabled the "set up" on the remote so that it could not be changed. To fix this (and/or confirm that this may be your problem) reference page 39, "all reset functions" to reset your remote back to factory settings. As soon as I did this and hit "set-up" -- the set up menu popped up and worked appropriately. Hope this works for you!

Posted on Sep 28, 2008

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1 Answer

After assigning the digital audio inputs I have no sound. The unit keeps flipping to TV (instead of Sat/Cabl or DVD). Any thoughts?


Denon AVR 3313CI Getting Started Manual

If you have setup problems:
If you need additional help in solving problems, contact DENON
customer service in your area.
See the address sheet included in the box.
1-855-MY.DENON
1-855-693-3666
Call for Assistance: 9:00AM to 8:00PM M-F E.S.T


Denon AVR 3313CI Owner Manual

Denon AVR 2313CI Specification

May 15, 2015 | Denon AVR-3313CI

1 Answer

Unlock the sound settings lock


On my Denon 1913 under the general setting in setup is a setup lock option. Mine is set to "OFF" . You need to find a similar option on your receiver and be sure it's set to "OFF".

Sep 19, 2014 | Denon AVR-2802

1 Answer

RE: Denon AVR 3300 - I cannot get the system setup menu to display on Phillips P50PFP5332D tv screen? All connected components work and sound great, but I cannot see Denon's Setup menu on tv to a


I understand, it's something I've misunderstood on my denon avr-790 as well when connected to a samsung 8000 series led tv.
The answer isn't in the receiver's settings (you can be on whatever source you want on the receiver end when toggling the menu). You need to toggle through the tv's sources to find the menu (usually found on hdmi 1). I've spent towards an hour recently troubleshooting only to find that it was the tv's source that wasn't set properly and I was trying to change the receiver's settings instead of the tv's source.
Hope that helps!

Jan 16, 2012 | Denon AVR-485 Receiver

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Denon AVR 1804


You need to get the manual and do some reading first. I couldn't find the AVR-1804 but the AVR-1803 is avaiable. It should be close enough to get you through connection and setup.

Register with retrevo.com and download it for free.

Feb 23, 2010 | Denon AVR-1804 Receiver

1 Answer

Have a denon rc-921 remote that setup techs locked. how do I unlock it.


Remove the batteries. Press and release each button. (If you have slide switches, you must move it to each positon and then press and release each button for each of the switches selections.)
Install the batteries and try.

Dec 24, 2009 | Denon AVR-3803 Receiver

1 Answer

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make sure power is off then hold spk B and mode buttons at same time while you power up system.

Apr 04, 2009 | Denon AVR-1705 Receiver

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No sound on cable TV for Denon AVR 1905 Receiver



Audio setup on the TV, needs to be swited to Fixed or both, this is usually the same on all T.V.s....


Jan 20, 2008 | Denon AVR-1905 Receiver

1 Answer

Denon AVR-987 System setup lockout


YOU NEED TO HAVE A MONITOR OUT CABLE FROM THE DENON COMPOSITE, S-VIDEO, COMPONENT OR HDMI TO AND UNUSED INPUT ON THE TV.
SELECT THAT INPUT ON THE TV AND PRESS THE SETUP BUTTON ON THE DENON REMOTE AND YOU SHOULD GET A VIDEO SIGNAL ON THE TV TO UNLOCK

Sep 14, 2007 | Denon AVR-987 Receiver

1 Answer

No system setup menu on screen


its related to the control AVI switch inside on the right side with the contact and 7 Ri sisters.
about 200.00 something to repair.
I can help with some money do you have the reciever still???

Jan 04, 2007 | Denon AVR-1706 Receiver

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