Question about Tracfone Wireless ZTE Valet

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My zte valet phone isn't charging and i got a new battery what could it be

I already tried taking the battery out and turning it off and on

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There are a few things you want to look at here. Have you tried another charger? The Valet uses a micro usb charger, which is the most common charge among today's electronics. If you have tried other chargers and still no luck, then I would inspect for water damage. You would be surprised how little water it can take to damage a phone. Rain, sweat, etc. Just for good measure, if trying an alternate charger doesn't work, I would put the phone in a ziploc back of white rice, without the battery cover or batter, for about 12-16 hours. If there is any moisture there, it will pull it out. If after all that, it still will not charge, there is either a short in the phone or the charging port is not working due to many factors including the most common, being wiggled too much. Make sure to be careful when using the phone while it is charging. It can and will damage the phone.

Hope this helps and good luck!

Posted on May 14, 2014

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