Question about Dyson Vacuums

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Retractable cord stuck

Model number DC08T animal

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  • 2,572 Answers

Hi Roger, it's Jack at Dyson.

I'm sorry to hear the cord is stuck on your DC08T. If it won't rewind at all I would encourage you to contact us directly so our experts can take you through a few quick troubleshooting checks. If it looks like a repair may needed and you're interested in having your DC08T serviced, we'll be happy to discuss the servicing options we have available.

When you have your vacuum to hand, please give us a call on 0800 298 0298 - we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Posted on May 14, 2014

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  • Dyson Master
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This video will help you on the link below
https://www.youtube.com/watch?v=wO_dqcAxB7A

Posted on May 14, 2014

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There is probably dust causing the roller to get stuck. Try spraying some WD-40 just a small spray inside the hole the cord retracts into and see if that helps.

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Dyson DC08/08T/19/19T2/20/21/29 - Washing the filter


To wash the pre-motor filter in your Dyson DC08/08T/19/19T2/20/21/29, please follow the simple steps shown in the video below. This procedure applies to the following Dyson variants:<br /><br />DC08 - Origin, Animal, Allergy, Carpetpro, HEPA, Base, Toolkit, DC08i, Standard.<br />DC08T - Origin, Allergy, Carpetpro, Complete, Animal. <br />DC19 - Toolkit, Allergy, Comet Exclusive, Plus Tools, Precision. <br />DC19T2 - Multi Floor, DC19T2i, Animal. <br />DC20 - Origin, Allergy, Animal, Stowaway Blitz It. <br />DC21 - Stowaway Motorhead.<br />DC29 - Exclusive, Allergy Parquet, Allergy Parquet Plus, Origin, All Floors, Allergy, Allergy Complete, Animalpro, Origin Plus.<br /><br />The filter should be washed every 3-6 months using cold water. Always ensure the filter is totally dry before refitting it - this may take up to 24 hours.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="TIsdhNkiIQs&feature=relmfu"><br />

on Jun 22, 2011 | Vacuums

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Dyson DC08/08T/19/19T/20/21/29 - Washing the filter


To wash the pre-motor filter in your Dyson DC08/08T/19/19T2/20/21/29, please follow the simple steps shown in the video below. This procedure applies to the following Dyson variants:

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DC19 - Toolkit, Allergy, Comet Exclusive, Plus Tools, Precision.
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The filter should be washed every 3-6 months using cold water. Always ensure the filter is totally dry before refitting it - this may take up to 24 hours.

For further help and advice please visit www.dyson.com and click on Support.

Dyson Customer Service


on Jun 22, 2011 | Vacuums

1 Answer

How do I fix the retractable cord on a Dyson DC19 vaccum cleaner


Great Youtube video
https://www.youtube.com/watch?v=4p0N2XwiKaw

Aug 22, 2014 | Dyson Vacuums

1 Answer

Retractable cord stuck


Hi Rodger, it's Jack at Dyson.

I'm sorry to hear you've had difficulty with your Dyson Animal's cord rewind mechanism. We should be able to help but we'd need to take a few further details about the exact model you have. Our experts will also be happy to take you through some troubleshooting checks - and if a repair is needed, we'll be able to confirm if your machine is within the Dyson guarantee period.

When you have a moment, please contact the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.

May 13, 2014 | Dyson Vacuums

1 Answer

I can't return my electric line. How can i fix it? I push the bottom to return my line, but no any action.


Hi there, it's Jack at Dyson.

DC47's cord reel button needs to be pressed down firmly to retract the cord - you should feel a click from the button when it's pressed down far enough. Keep hold of the plug as you press the button down, and allow the cord to feed back into the machine.

If you're sure you've pressed the button down as far as it will go, and have not been able to get the cord to retract, please get in touch with us directly so we can provide further assistance. You can reach the Dyson customer Helpline on 0800 298 0298 (UK) or 1-866-693-9766 (US).

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1 Answer

Retractable cord stuck


I wonder if there is a tangle in the cord. It could have also come off the wheel inside. Open the vacuum to see if you can untangle the wire and put it back on the wheel.

Nov 29, 2013 | Hoover Vacuums

1 Answer

Cable will not retract


If you are having problems with a NIlfisk King cord reel it will either be that the cord is simply dislodged or the retract could be faulty. I have made a video showing how to pull it apart which could be used as a reference to diagnose the issue.
If you need a new retract we have these available online as well, the part number is 22352606 Nilfisk King Cord Rewind

Feb 18, 2012 | Nilfisk Vacuums

1 Answer

I have a Kenmore Vacuum cleaner 116.24212. The retractable electric cord won't retract. How can I fix it?


The retraction mechanizm is likely jammed. Mostly likely the cord has jumped it's groove in the retraction wheel/hub. If you are good with tools there is a 70% chance you can get it to work again with a basic DCR operation. Most mechanical problems can be solved using this simple rule: Dissassemble Clean and Reassemble.

CAUTION: The retract mech has a powerful spring inside, avoid exposing. Most retract mech units are rivoted closed so consumers won't poke thier eye out.
CAUTION: UNPLUG THE UNIT

Open the unit from the bottom and the top lid of the canister should come off.
The retract mech should be obvious as it is where the cord comes into the unit.
Look for the cord being bound by iteslf either on top or underneath (lie two cordes in one groove)
Remove any binding.
If you see no debris or obsticals for the cord to retract (where it is getting stuck)
Your spring could have sprung!
Do you feel and retract at all?
Can you locate the releae mechagnism?
Does the Release button seem to function? When Pressed it should take pressure off of the cord hub.
The retract mech may need replaced. Overall the cost will be about $60 for parts.

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1 Answer

Electric cord won't retract


Depends on the machine. If its a Sebo K model then usually pulling on the cord will re-automatically retract the cord anyway. Any other brand and it will need to be replaced by a qualified repair.

May 06, 2009 | Vacuums

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