Question about Magicard Rio ID 2 Card Printer

1 Answer

"Flipper Jammed (06.11)"

I am constantly receiving an error message "Flipper Jammed (06.11)" and my card are only being printed on opne side. Initially turning the machine on an off resolved the issue but it is now continually reporting the flipper jam. please could you help!

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 71 Answers

Hello Julie,
I'm presuming that this is in fact a Tango 2e model given the error number (06:11).
If this is an older Tango 2e printer, then the problem could be due to a build-up of old grease on the flipper shaft. The problem is often accompanied with a loud buzzing noise when the stepper motor stalls.
If you follow the instructions in this document very carefully;

http://www.magicardonline.net/temp/flipper_jam.pdf

You will be able to clean off the old grease, and apply a tiny drop of fresh general-purpose grease. The whole process should take no more than a few minutes.

Let me know if you have any problems.

Kind Regards,

MC.

Posted on May 13, 2014

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
magicard
  • 71 Answers

SOURCE: Flipper Error

Hi There,

Can you let me know the error number?
It should look like '200:??' or similar. This number tells you exactly what was happening before the error occured.

Where exactly has the card stopped when you get the error?
Is the blank side facing up or down?

Here's a few things to check;

NOTE: Later models of the Tango 2 printer has a white Mylar shim fitted to the end of the platen (where it exits the print engine to the flipper unit. This is very easy to fit. Magicard can supply you with this if you need it. This shim prevented the card hitting the card front sensor when it was fed back to the platen from the flipper to print the card back.

Remove the square panel in front of the lid latch (it slides to the back and lifts out). Check that the Black rubber roller is in the center of the card path. Sometimes it can move to the left.

Turn the flipper round by hand. There is a white nylon roller on the underside. This is held against the Black rubber roller by a flat sprung metal plate. Sometimes the ends of the spring can distort if the flipper had two cards at the same time (check the thickness adjuster behind the Black cleaning cassette.

Lastly, is the front fascia in line with the printer's side panels? If the fascia is loose and is sitting higher, this can cause the flipper to jam (the card hits the card exit molding while flipping.

Make sure you have the latest firmware installed. The firmware version is displayed during boot up. It is also printed on the internal test card if you press the test button on the back.

Latest version is currently V2.05. You can download this here.

Let me know if any of the above helps.

Regards,

MC.

Posted on Mar 20, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HID Fargo dct4500 flipper not flipper the card.


If it is printing only the front of the card, then ejecting normally:
  • check all of your settings in the driver, as well as your card-printing software, specifically those that specify single- or dual-sided (duplex) printing. Make sure they're set for 2-sided printing.
  • Also check that you specifying printing both front-side and back-side of the card, etc
  • Make sure your card design is for a 2-sided card.
If the card enters the flipper, but gets stuck (doesn't flip), and does not eject, then you may have a fault with the flipper module itself. There is a diagnostic program freely available (the Fargo Workbench Utility) directly from the manufacturer's website at www.hidglobal.com. Download and install it on your PC. It includes a printer information section that can calibrate sensors, film, etc., and also can send direct commands to the flipper to level itself ("home the flipper table"), as well as step it in either direction.

If you have an issue that is not addressed by these built-in calibrations and other tests, then your unit may need service from an authorized repair facility, like Safe-Card ID Services.

Feb 20, 2015 | Fargo Office Equipment & Supplies

1 Answer

Paper Jam in Duplex mode when printing more than 1 sheet


check between the rollers there will be small bits of paper jammed in that is the reason.

Sep 09, 2008 | Minolta magicolor 2350 Laser Printer

1 Answer

Card would not eject properly


error 68 mean the card is jam in the print station or in the flipper area.
you either clean the card part and flipper very well.or you may need to change it.
thanks

Mar 14, 2014 | Fargo HDP5000 Thermal Printer

1 Answer

Flipper jammed 06:06


Hello ortunosergio,I'm guessing that since you have the error code, that this is a Tango 2e model. Flipper Jam 06:06 means the printer did not see the flipper's rotation sensor clear while rotating the card. There can be many different causes for this error, some depend on the age of the printer.
To get a better view of what is happening, open the lid and slide the small filler panel (front / top of printer) towards the rear. Then lift it up and remove it. Remove the dye film if it is fitted. Close the lid. Switch off the printer. Remove the rear card hopper. Have a single card ready to manually insert into the rear of the printer (see below).
On the rear of the printer, press and hold in the small test button above the Ethernet socket. At the same time while holding in the test button, switch on the printer (keep holding the test button). When the printer says 'Soak Test' on the front panel, let go of the test button. When prompted, manually push the single card into the rear of the printer. The printer will now cycle through the card transport / flip / return. Watch very carefully while the flipper is rotating the card. Is the card hitting something? Are there any strange noises (a loud buzzing noise would indicate the flipper card transport stepper motor was stalling. Is it possible maybe to take a photo of exactly the position of the card when the error happens?
In the meantime, check the following;

  • Check that the Black rubber roller is in the centre of the flipper mechanism (this can sometimes move to the left-hand side).
    With the printer switched off;

  • Manually rotate the flipper so you can see the White nylon roller on the underside. Check that the leaf spring has not been bent out of position (happens if there have been double card feeds - check card thickness adjuster at the rear '30' = 0.76mm card thickness).
  • This one may sound strange, but it makes a difference; The front fascia panel must be level with the two long side panels. Even just 2mm too high will cause the card to hit the fascia panel. It can be gently tapped down using the palm of your hand. If necessary, remove the side panels to access the front fascia fixing screws (4). A 5.5mm nut spinner is useful here.


What would be extremely useful would be if you could shoot a small video showing the error as it happens (during the soak test maybe).

Finally, check your printer's warranty status here;

http://www.magicardonline.net


If it's under warranty, then it can be returned for repair free of charge (excluding shipping).


Let me know what you find.


Regards,


MC.

Feb 27, 2013 | Magicard Rio ID 2 Card Printer

1 Answer

18:01


Hello Richard,
The problem is almost certainly caused by the flipper mechanism being unable to initialise to its home position rather than a card jammed in the flipper. Error 18:01 means the home sensor was blocked for more than 4 seconds (it should clear at the home position).
Your printer is almost certainly covered by UltraCover Plus warranty, so I suggest you should drop us an email at;

support@magicard.com

Quote the printer's serial number in your email.

I'm sure we will be able to resolve the problem very quickly.

MC.

Jan 14, 2013 | Magicard Rio Pro Single Sided Photo ID...

1 Answer

White card keeping jamming in the middle everythine


Hi gigi_airambu,

The card jam, often caused by cards are jamming on or at the flipper table. Here are additional steps that you can apply to resolve this issue.

1. Verify that the Card Feed Roller on the Flipper table is not running backwards. (Note: Having an Encoder installed in the Printer will determine the direction that the Card Feed Roller on the Flipper Table will rotate.)
2. Open the Top Cover and remove any cards that are jammed inside the Printer.
3. Reset power on the Printer to clear any error messages that are on the LCD.
4. Press the MENU button on the LCD.
5. Press the Down Arrow button and select PRINTER SETUP.
6. Scroll through the menu and select ENCODER SETUP.
7. Ensure that the appropriate Encoders settings are set to Installed or None, based on the options that are installed in the Printer.
8. Press the Save button to save any changes that have been changed.

For additional information about your machine, please visit this link.

Hope it helps.

Thank you for using FixYa.

Apr 13, 2011 | Fargo DTC510 Card Printer

1 Answer

It's not sending or receiving faxes, but line is working


Hi there,

May I know what exactly the model that you have?

Initially, first check the settings of the machine if it was set to tel/fax or fax settings. Check if there was an error message appear on the unit or better to print out a copy of the fax transmission status. Fax machine will print out a copy of the transmission if it has a problem or it has a communication error on the line or in the other side whose receiving the a fax.

Kindly update me again here.

micro

Jul 28, 2009 | Canon FAXPHONE L80 Laser

2 Answers

Card Flip Jam Error message


Open the left hand top cover, In between the ribbon rollers you will see a small flipper, ( small piece of metal with a wheel stuck on one end. ) Maually turn this so the grey wheel is on top and white smaller wheel on the bottom.

This ocassional gets jammed and need righting manually.

Aug 04, 2008 | Fargo Pro L ID Thermal Printer

2 Answers

Flipper Error


Cleaned the rollers with an alcohol swab.

Feb 27, 2008 | Magicard Rio ID 2 Card Printer

1 Answer

Can't print faxes due to error messages


Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Magicard Rio ID 2 Card Printer Logo

282 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magicard Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

76132 Answers

Are you a Magicard Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...