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Zen m72 white screen problem please give me answer

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My mp3 player went blank but its still on


Creative knowledge base gives this answer for blank screen on a Zen MX:
White screens or blank screens could be easily resolved with a firmware reload. The following steps will take you through the troubleshooting steps.
  1. Reset your player and verify if the screen is able to display its contents
  2. Make sure that the player has fully charged battery
  3. Finally, perform the recovery tool if the screen still does not display any contents properly through the following site:

    http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Sep 20, 2009 | Creative Technology Zen MX Black (8 GB)...

1 Answer

The screen on my zen mosaic MP3 by Creative is


Possible that the processor has failed or is hung up. If there is a reset on this please try and reset so that the display is seen . if not there is failure on the motherboard

Apr 26, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Big prob with zen


hey i know this sounds like a stupid thing to say but...

There might be a reset button on the side just push that in with a pen/pencil for about 5 seconds try turning it on. if its the creative zen x-fi it will be a little grey button and it may say RESET next to it in little white writing.

if it doesn't work then let me know,

thanks.

Apr 01, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Broken creative zen screen


Its only worth it for a 16GB or more. It costs $79.99 total to get a new screen installed. http://www.thegadgetdr.com/Creative-Zen-Repair-White-or-Cracked-LCD-Screen-p/rs-zen-lcd.htm

Jan 20, 2009 | Creative Labs Zen Digital Media Player

2 Answers

My creative zen 4gb player,when switched on the screen appears to be white


If you need to reset your device everytime you turn it on, it might be a firmware problem or device problem. You may want to try reloading or upgrading the firmware of your player. However, there are risk when you perform the upgrade. It might not work completely if it is not properly done.

For specific firmware upgrade instructions, please refer to the firmware released posted at http://creative.com/products/mp3 or follow the instructions on the screen.

Hope it helps!


Oct 21, 2008 | Creative Labs Zen V MP3 Player

3 Answers

White screen of death on my zen


I had the same problem with my Zen. I *downgraded* the firmware in mine to 1.03.04 and it seems to have fixed it. Per the Creative website, I first tried upgrading it to 1.20.02 and it only seemed to make it worse. I tried their recovery procedures to no avail.

You can download the downgrade here. It's and executable file, just have your Zen hooked up to your computer and execute it.

http://drivers.softpedia.com/progDownload/Creative-ZEN--GB-Firmware-Download-41209.html

Mark

Oct 17, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Zen screen stays white


The white screen of death is due to a hardware failure in the LCD screen and the only way to fix it is to replace the screen itself. You can find a screen and repair services at www.TheGadgetDr.com

Aug 13, 2008 | Creative Labs Zen Digital Media Player

3 Answers

Bloody white screen


let the battery run out and then recharge it. It will be like nothing has happened to it. I recomend buying a wall charger they work better. It worked for me

Jul 18, 2008 | Creative Labs Zen Digital Media Player

4 Answers

Screen is white but music still plays


I have the same problem .. But i found a trick ...When you have a blank screen.
1 you must listen music else press play until you listen it
2. flip the switch on the side to lock position
3. press on buttom the next tune 1-2 seconds
4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..

7. else repeat ( most time once is ok but sometimes 2 or 3 times)

connex_bern

Jan 31, 2008 | Creative Labs Zen Digital Media Player

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