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Sounds like a feed roll problem. The is a big feed roll the picks the paper and feeds it in. Clean this feedroll with achohol and rub fairly hard. I think you can reach the feedroll when you open the unit up.
Hey smilepie, I am looking for a manual for my trutech t100, can you scan yours in and post it as a solution for my problem of needing a manual due to my dog eating mine? If so Thank you very much. JimKreimeyer.