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My refrigerator collects water in the bottom of it. Weve had a repairman out before and he took the freezer walls out and thawed it with a hair dryer. but every year or so it does it again. Could you tell me whats wrong and how to fix it. thanks Lee Don

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You have a blockage in the drain tube, did the repair guy clean the drain tube? if not it will continue to ice over. whoever does the fix not only needs to melt the ice but clear any blockages in the drain tube. I can give you instructions if needed. Hope this helps.

Posted on Jun 23, 2009

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We have a new whirlpool refrigerator....there is watering collecting in the bottom of the freezer side and it is running out onto the floor..do we need a repairman or is there something we can adjust to...


Sometimes the drain can clog with ice. If this is it - simple fix. Empty the freezer and find the drain. Put hot water in the drain with a turkey baster or try using a hair dryer to thaw the ice and let the water drain. A small amount of water drainage through this drain is normal. The water sits in a tray underneath and evaporates helped by heat from the compressor. If the drain plugs, the water will build up in the bottom of the freezer and become an ice block.

Feb 25, 2015 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

How do I locate the drain tube inside the side by side refrigerator??? There is no water in the drain pan.


the drain tube is going to be in the freezer section on the back wall.you will have to remove shelves and and back panel of freezer..the drain is in the bottom of unit and runs through cavity of panel and under unit usually located in a drain pan near compressor... what happens is that get clooged and you have to thaw out from the freezer section and then run some hot water down it after thawed out and watch drain... a hair dryer works great for this

Jan 07, 2011 | Maytag MZD2766GES Side by Side...

1 Answer

I have a Maytag Refrigerator mzd2752gr and it leaking water inside freezer compartment. Water then freezes and collects at the bottom of the freezer. When the ice starts to melt it drips out at the bottom...


First thing is to remove the ice from the freezer floor. After that rermove the lovxer basket and directly behind that you will see more ice below the freezer back wall. The problem you have is a cogged drain line. Remove the remaining ice there and located the drain hole, which is normally located in the center of the trough you see. On some models you may have to remove the back wall as well to get to it. After located the drain hole, thaw it out using hot water, a hair dryer, or carefully using a screw driver to tap into it to remove the ice blockage. Once you can freely pour water down the drain hole, you'll be good to go.

Nov 05, 2010 | Maytag MZD2752G Side by Side Refrigerator

1 Answer

Refrigerator works fine except water draining into refrigerator from freezer in the back and the freezer has water collecting and freezing in the bottom of the freezer. There is no cube maker attached,...


You will need to remove the small cover on the top of the large piece mounted to the top of the freezer . There , you will see 2 screws which need to be removed . This will allow you to remove the large piece . The piece on the rear wall can now be slid up and removed . Remove the screws holding the rear panel and remove the panel . If you have an ice maker installed , it will need to be removed . Using a hair dryer , start defrosting about in the center , just below the coils , until you see the drain hole . Use hot water to help thaw the hole . Once water runs down the hole , use a small hose inserted into the drain , and blow out any unseen or built up debris in the drain line . Reassemble in reverse order .

Oct 06, 2009 | GE J Series 18.2 cu. ft. Top Freezer...

2 Answers

There is water building up in the bottom of the fridge ( under the crisper drawers). If I leave it there it will freeze. What is causing the water? The fridge is 18 years old.


drain hose is plugged... the freezer it need to drain water when if goes into defrost .the drain from the bottom freezer down to the bottom of the fridge... there is a pan under the fridge that holds the water until it evaporates

Sep 19, 2009 | Kenmore 20.6 cu. ft. Top Freezer...

1 Answer

Water pooling underneath bottom drawers


Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

May 28, 2009 | Frigidaire 20.6 cu. ft. Top Freezer...

1 Answer

Frididaire side by side refrigerator- water freezing in bottom


Frozen or Plugged Defrost Drain

On Side By Side Refrigerator


The defrost drain pan is located at the bottom of the freezer compartment behind the back wall of the freezer. On some models the pan is accessible without removing the back panel and others are not.


Once you get to the defrost drain pan use a hair dryer to melt the ice from the pan.


Once the ice is removed use a turkey baster like this one: Turkey Baster http://www.repairclinic.com/SSPartDetail.aspx?PartID=428708&PPStack=1

To squirt hot water into the drain hole to clear the drain.

When the drain is clear you should hear or see the water you are squirting into the hole enter the pan under or behind the refrigerator.


TheRepairGuru ---- www.repairclinic.com

Jan 27, 2009 | Frigidaire FRS20ZSG

1 Answer

Thank you!


If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

Jan 07, 2009 | Refrigerators

3 Answers

I have a top-mount refrigerator that is leaking from the air vent


I had the same problem with a whirlpool refrigerator with freezer on top. TURN OFF & UN-PLUG IT. To access the freezer drain you must pull the refrig out from the wall and take off the bottom-back panel, it uses some (7) small nut headed screws. The drain is the white tube on the left going into the drain pan. You can push a long wire or plastic hose up the tube, however that will probably only hit something solid (ice) and blowing air may not clear it, until you let the freezer completely thaw out, which may take several days. The following may help experienced do-it-yourself nuts, it is not for the faint of heart! I took out all the freezer items and placed them in coolers to keep them frozen. Then removed the back panel in the freezer, two nut headed screws at the top center. The bottom of this panel was frozen to the bottom of the freezer compartment, so I used a hair-dryer to thaw it enough to loosen it. (Be careful: water and electricity do not mix well!) The left side of this panel has some electrical control wires attached, so the left side will not come out, just rotate the panel and lean it against the left side of the compartment. Now use the hair dryer (or pour hot water on it) to melt the ice along the bottom back of the compartment under the freezer coils. BE CAREFUL: The fins are sharp and will cut! Do not bend them. If they are all frozen up your heating element-defroster may be out. If there is only ice along the bottom, the hair-dryer or hot-water will help melt it to the point it can be removed. If the drain hole at the back-bottom-center-right is plugged with ice, poor hot water on it to speed up its melting. The hair drier will not do this very fast and you cannot chip it out without damaging the plug hole. Mine was solid ice about 2 inches into the tube and hot water finally thawed it. Then pour water through the hole to flush it out. Clean the bottom drain pan & re-assemble. Good luck.

Dec 16, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Layer of water on bottom of freezer,causing problem opening bottom drawer, having to use hair dryer to thaw.


If it is a frostless your drain tube is plugged. The water cannot go through the whole to the drip pan so it flows over into the freezer. Unplug the freezer and leave the door open all day to thaw. Or take the back wall out of the freezer and unthaw the drain tube with hot water and a hair dryer.

Nov 17, 2008 | Freezers

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