Question about Garmin Quest GPS Receiver

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My Garmin quest unit has stopped acquiring satellite signal. All other functions appear normal.

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  • 17 Answers

I had a similar problem - and was told that the issue was with the satellites not the unit and that it would be ok in a couple of days. Mine is now working OK again.

Posted on Jun 23, 2009

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I have a Garmin Nuvi 300 model and from last few days its not picking the satellite signals when I open the antenna, it keeps saying searching for satellitie signal. What could be problem & can it be...


Hello there,
As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes. If your unit has not been used for an extended period of time (more than a month), it may take 3-5 minutes to acquire satellites. If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal. If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased. If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions. If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites. If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*. If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Compatible Devices tab on the external antenna's page to see if your unit is listed.
Hope this was helpful to you. Goodluck Elect_Comp

Sep 01, 2011 | Garmin GPS

1 Answer

GPS wont aquire a satellite


    Hello there and happy new year
    If Your Unit Cannot Acquire Satellite Signals
  1. For your Garmin GPS unit to acquire the satellite signals it needs to function properly, the unit must be taken outside, away from mountains, tall buildings and heavy foliage where it can get a clear view of the sky. Keep the unit stationary for several minutes while the GPS unit acquires the necessary satellite signals.It may take several minutes for the unit to locate a good solid signal
  2. OK
  3. Hope this is very helpful please keep me posted on this ok?
    Best regards Michael

Jan 01, 2010 | Garmin MAP76 handheldS GPS Receiver

1 Answer

While driving Garmin Nuvi 250 constantly loses satellite signal. The screen says that it is aquiring a signal. It is also constantly refiguring the route.


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Nov 12, 2009 | Garmin nuvi 250 GPS Receiver

1 Answer

No satellites signal


Update/Reload your unit's GPS and sytem software via Garmin page or use Web Updater. Your unit will be functioning again. This problem also occurs if you leave your unit on a dash board in a car and it is exposed to hight temperature.

Mar 08, 2009 | Garmin GPSMAP 60CSx GPS Receiver

1 Answer

Garmin 260w won't acquire satellites


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Jan 30, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

Hello i have the garmin 250 i had brought it on the water a few weeks ago and as soon as i got of the water it has a question mark and says aquiring satatiles but never picks up a signal and doesnt work...


Question: Why won't my unit acquire satellites?
--> Answer: There are a several different factors that can cause a GPS unit to not acquire satellites:
  • If your unit is indoors, it may not acquire satellites.
  • If your unit is trying to acquire satellites for the first time, it is normal for it to take a while to establish its initial position.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take longer than normal to acquire.
  • If your unit has traveled a long distance while turned off or not tracking your travel, it may take a longer period of time to acquire.
  • If your unit has not been used for an extended period of time, it may take a longer period of time to acquire.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, you may need an external antenna.
If your unit is not acquiring satellites, it is recommended that you place the unit in a stationary position where it has a clear view of the sky. In some cases it may be necessary to take the unit outside of your vehicle as certain vehicles inhibit the unit from acquiring satellites. As the unit receives signal from the satellites, it will begin to lock on to them individually until it has acquired enough information to establish your position.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software. You can do this using our WebUpdater program which can be found at the following link:

http://www.garmin.com/products/webupdater/howtoinstall.jsp

Sep 25, 2008 | GPS

1 Answer

My Garmin street pilot 3i has stopped receiving satellite reception. It started about a week ago. Since then I've been on the Garmin site and checked for updates, changed the batteries and done a full...


Question: Why won't my StreetPilot i-series device acquire satellites?
Same happened to me - try --> Answer: If your StreetPilot i-series unit is having a hard time acquiring satellites we would recommend ensuring that it currently has the most recent version of unit software and then performing a master reset. In order to update your unit to the current version of software you will need to use the Garmin WebUpdater. Here is a link to the page on our website that has the WebUpdater program and instructions on how to use it:
http://www8.garmin.com/products/webupdater/howtoinstall.jsp
Once your unit has the most up-to-date software, you may need to perform a master reset. To do this follow the steps below:
  1. Start with the device turned off.
  2. Press and hold the arrow button, wheel, and power button simultaneously.
  3. Continue holding these buttons until you see the message, “Do you really want to erase all user data?”
  4. Once this message appears, release all three buttons.
  5. Select ‘Yes’
Note: A master reset will restore your unit to the factory defaults and will erase all of your favorites and recent selections.
Once you have completed these steps, please place your unit outside in an area where it will have a clear view of the sky. The unit may need 15-20 minutes to initially acquire satellites. Once your unit acquire satellites you may continue normal operation.
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Apr 24, 2008 | Garmin GPS

3 Answers

My Garmin has stopped finding destinations - just says "Searching for Satellite)+


I had the same problem with my Nuvi 310. Found a solution in here that works. Here's a copy of the advice.....note you will need to get in the car and set it for a destination and go. 5-10 mins later the Garmin Nuvi will lose the satellites, but don't adjust it it, leave it on and keep going. Eventually after about an hour it will right itself, pick up the satellites and evrything will be back to normal.

Here's the advice:


happy2surf


Rank: Apprentice
Rating: 81%, 49 votes

I experienced the same problem about acquiring satellite signal even when it's a clear sunny day. After 30 mintues, it was still searching!
The unit appeared to have "stuck" in this acquiring mode. The following worked for me:
1) open the GPS antenna
2) press the bottom left screen while holding the power button to turn the unit on
3) enter maintenace mode
4) select diagnostics
5) clear error report, do NOT clear any user data
6) restart unit the usual way

My GPS 350 was able to acquire satellite signal in less than 1 minute after the above steps were taken.

Dec 05, 2007 | Garmin nuvi 350 GPS Receiver

2 Answers

No Reception with Garmin Quest


You can find a discription how to reset the GPS here (http://www.elsinga.net/quest-first-aid).

I've already tried it and all the suggested solutions like discharging the battery, changing the date, ... , but it diden't help.
littletramp on worldtrip

Aug 28, 2007 | Garmin Quest GPS Receiver

4 Answers

I cannot acquire satellites signal. What to do ?


I experienced the same problem about acquiring satellite signal even when it's a clear sunny day. After 30 mintues, it was still searching! The unit appeared to have "stuck" in this acquiring mode. The following worked for me: 1) open the GPS antenna 2) press the bottom left screen while holding the power button to turn the unit on 3) enter maintenace mode 4) select diagnostics 5) clear error report, do NOT clear any user data 6) restart unit the usual way My GPS 350 was able to acquire satellite signal in less than 1 minute after the above steps were taken.

Jul 21, 2007 | Garmin nuvi 350 GPS Receiver

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