I need to purchase a new cold water handle assembly for a Hamilton Beach water dispenser. Model # 2002 Series A1640CT Where can I find one?

A few troubleshooting steps you could try:

Check the Power: Ensure that the unit is properly plugged in and the circuit breaker hasn't tripped.

Check the Cold Switch: There should be a cold switch on the back of the unit. Make sure it's in the ON position.

Temperature Limiter: It's possible that the temperature limiter may have tripped. You can try setting the hot and cold power switches to the OFF position, wait five minutes, then set the switches to the ON position. Wait 30 minutes for the water to heat or cool.
.
Mineral Build-up: If the dispenser has been used for a long time, there might be a mineral build-up in the tank that could be clogging it3. You might need to clean the dispenser to remove these deposits.

If none of these steps work, it might be best to contact Hamilton Beach customer service for further assistance

Sounds like the thermostat is your problem. That would be the only thing that will allow the unit to continually run.

Change cold control

I want to buy this dispenser. Please e-mail me at [email protected]

The two round "devices" on the tank are the operational thermostat, and the "safety" overtemp thermostat. It is usually the "operational" thermostat that fails, since it has to cycle a lot and arc internally. It is usually about 120-140 degrees F., and the safety thermostat significantly higher.

Problem: Water is not hot

Possible Causes: Dispenser is unplugged

Solution: Push plug completely into outlet

Possible Causes: Heating switch not on

Solution: Check to be sure heating switch is turned to ON

Possible Causes: The fuse is blown/circuit

Solution: 1. Replace house fuse or reset breaker is tripped circuit breaker.

2. If too many items are plugged into a single circuit, move some items to a different circuit

Possible Causes: Temperature limiter tripped

Solution: 1. Set the hot and cold power switches to OFF

position.

2. Wait five minutes, then set switches to ON position.

3. Wait 30 minutes for water to heat or cool

Link for owners manual: http://useandcares.hamiltonbeach.com/files/840178800.pdf.

No Cold Water

Hi. I have a Hamilton Beach Model 2202 and it's been working fine until last week. Now I have no cold water.

I called up Hamilton Beach directly and ordered a new one. Fits fine and works like new:

USA
1-800-851-8900 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)
Canada
1-800-267-2826 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)
Mexico
01 800 71 16 100 (all products)
Send a fax:
1-800-230-4708 (toll-free within the United States)
Write a letter:
Hamilton Beach Brands, Inc.
360 Page Road
Washington, NC 27889

Have to call weekdays normal business hours....no weekends

The water selector valve is fautly and needs to either be stripped and cleaned or replaced.

The heating and cooling sections are separate..these are not known to last very long. Sorry. (check the switches though - does the indicater light come on?)