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In my laptop,dvd/cd drive isnot working or not even shown in window.

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Hi,


You need to Reinstall the Windows. This is a due to corrupted Windows.

Either Reinstall or Repair Windows.

Thanks.

Posted on Jun 23, 2009

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1 Answer

LITEON DVD/cd rewritable device not reconized


Hi,

Since the system originally had another version of Windows did you run the Upgrade Advisor and
check the Compatibility Center for the CD/DVD compatibilty (and other devices as needed).

Windows 7 Upgrade Advisor - please run this now.
http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx


Also check the Compatibility Center (for major devices)
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
Check with the System maker and the Device maker for information about drivers for Windows 7.
(BIOS, low level chipset drivers, and other major device drivers).

-------------------------------------------
Check these :
The DVD drive does not function after you install Windows 7 - these are different Sony drives
however the same issue could be affecting your drive.

http://support.microsoft.com/kb/975270/
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/982116
-------------------------------------------------------
If the System can run Windows 7 AND there are drivers for the devices these might help :

References to Vista also apply to Windows 7.
Stage 1 : Please do all the below even if you have done some before as it is often the total
process which solves the issue.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab -
click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL -
REBOOT this will refresh the default driver stack. Even if drive is not shown continue
below.
Then work your way through these - remember the drive could be bad, could have a loose
cable or slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

Manually try this fix if the 314060 Fixit did not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs -
a Mr Fixit
http://support.microsoft.com/kb/982116

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951
CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.

Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.

===============================

Stage 2 : You could have drive issues as the CD/DVD is actually 4 drives in 1 case ( CD & DVD
burn and CD and DVD read). So it is not unusual for 1 or 2 parts to not function while the others
do so properly.

Did you complete the troubleshooter for the drive that still does not work? There are some
registry entries that the troubleshooter does not fix and those "might" be the cause.

Check with your System Maker and Device maker for both possible firmware updates and the
correct Registry entries for your drive.

These are the keys I think are the ones in question - for the CD/DVD drive sub-keys of course
as there will other sub-keys in these keys. Be sure to ask for specific keys involved as well as
the settings.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You probably can find more info here and maybe even the exact registry settings for your CD/DVD
drive from someone with the same model.

Forums - a lot of real expert help
http://club.myce.com/

CD/DVD units
http://www.myce.com/storage/
Use DevManView to locate CD/DVD in registry (be careful and make a Restore Point before
changing anything) - find the device in DevManView and then Right Click on it Open in RegEdit.
DevManView - Free - an alternative to the standard Device Manager of Windows, which displays all
devices and their properties in flat table, instead of tree viewer
http://www.nirsoft.net/utils/device_manager_view.html

Hope this helps.

Oct 20, 2013 | Philips Dh-16a3s & Lite-on Dvd/cd...

1 Answer

My pc does not recognizing optical drive


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps.

Jan 19, 2013 | Dell Vostro 1510 Laptop

1 Answer

Optical drive not recognized by windows


Hi,,,,,,,,,,,,



Do these to clear corruption and repair/replace damaged/missing system files.
Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
==========================================================

After the above :

References to Vista also apply to Windows 7.
Stage 1 : Please do all the below even if you have done some before as it is often the total
process which solves the issue.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab -
click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL -
REBOOT this will refresh the default driver stack. Even if drive is not shown continue
below.

Then work your way through these - remember the drive could be bad, could have a loose
cable or slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
Manually try this fix if the 314060 Fixit did not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs -
a Mr Fixit
http://support.microsoft.com/kb/982116
The DVD drive does not function after you install Windows 7
http://support.microsoft.com/kb/975270/

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.

Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.

===============================

Stage 2 : You could have drive issues as the CD/DVD is actually 4 drives in 1 case ( CD & DVD
burn and CD and DVD read). So it is not unusual for 1 or 2 parts to not function while the others
do so properly.

Did you complete the troubleshooter for the drive that still does not work? There are some
registry entries that the troubleshooter does not fix and those "might" be the cause.

Check with your System Maker and Device maker for both possible firmware updates and the
correct Registry entries for your drive.

These are the keys I think are the ones in question - for the CD/DVD drive sub-keys of course
as there will other sub-keys in these keys. Be sure to ask for specific keys involved as well as
the settings.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You probably can find more info here and maybe even the exact registry settings for your
CD/DVD drive from someone with the same model.

Forums - a lot of real expert help
http://club.myce.com/

CD/DVD units
http://www.myce.com/storage/
Use DevManView to locate CD/DVD in registry (be careful and make a Restore Point before
changing anything) - find the device in DevManView and then Right Click on it Open in RegEdit.
DevManView - Free - an alternative to the standard Device Manager of Windows, which displays
all devices and their properties in flat table, instead of tree viewer
http://www.nirsoft.net/utils/device_manager_view.html

Hope this helps......

GOOD LUCK.................

Sep 24, 2011 | HP Pavilion dv6647cl PC Notebook

1 Answer

My dvd and cd s are not reading


Won't read or won't auto play? Go to "My Computer" and see if the drive is shown there. If it is, put a disk in. Double click on the DVD icon and see if it plays. Works? Good. If the drive icon is NOT shown under "My Computer" it could be a bad drive, a driver issue or even a virus can cause this problem. Hope this helps.

Oct 03, 2009 | Dell XPS M1530 Laptop

3 Answers

Dvd/cdrw problems


it's windows problem,
follow this step from link (Microsoft) to edit windows registry
http://support.microsoft.com/kb/314060

if it isnot working, try to reload the operating system

Nov 30, 2008 | Acer Aspire 3690-2196 Notebook

2 Answers

Problem in opening cd.


Please checked in bios, is your dvd detected ?
if your dvd isnot detected, most of the time is your dvd, sometime it mainboard problem.

Also checked in the device manager, is your dvd there and need driver ?
if yes, you have 2 option, you can reload your OS or you can edit the registry.
follow this step if you want to edit the windows registry:
http://support.microsoft.com/kb/314060

Mar 11, 2008 | Dell INSPIRON 6000 CENTRINO...

1 Answer

Problem with my cd/dvd drive


Hi,

I asume your dvd isnot detected in windows.
try to follow step by step from this article:
http://support.microsoft.com/kb/314060

I hope that will help

Feb 27, 2008 | Toshiba Satellite A135 Notebook

1 Answer

Hardware and driver problem


Please check on the bios whether the drive is shown.(press del button, to get into bios(before booting on to OS))If the drive is not shown on bios it means that there is no problem with the OS. Are you able to open the drives tray? if not, it means that its power cord might have been detached. Else the ribbon cable might have been detached. Open the laptop and fix it throughly. If you have any doubts regarding this please mail me "sharathchandran12345@gmail.com". Surely i will assist u.. Please rank me.. ShaC

Jun 09, 2007 | Compaq Laptop / Notebook Video-336970-001...

1 Answer

Internal laptop CD/DVD combo drive problem


1. uninstall dvd/cd using device manager reboot and winxp will reinstall driver 2. go to my computer / dvd drive / right click / properties / hardware - roll back or update & properties - enable digital cd audio / recording - enable cd recording 3. do system restore start / all programs / accessories / system tools / system restore 4. do full system recovery - us windows xp OS

Nov 23, 2006 | Acer (91.AB264.016) Internal 24x CD-ROM...

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