Question about Logitech 967437-0403 Keyboard

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Keyboard Softwear Removal

I'm replacing the keyboard and mouse with a new one on my home computer.It established the signal from the USB port and the arrow is working but not the keyboard.I tried to uninstall the softwear from the previous keyboard and mouse .It's a Logitech Cordless Keyboard and Mouse I'm uninstalling.It uninstalled two of the softwear and wouldn't uninstall the other three. IntelShield came up but a box said it could not uninstall it because some instalation file was missing,Is there a way to remove the obstacle and uninstall the other softwear? I'm sure removing the softwear will continue the installation and activate the keyboard so I can type.

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  • tjosephi Jun 23, 2009

    Since the keyboard won't install, I can't type .Is there another way I can reach the problem that will free the problem so I an uninstall the softwear?

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Go here and download Revo Uninstaller: http://www.revouninstaller.com/

Use this program, choosing advanced mode (The last option) and use that utility to fully uninstall the program. It will remove evey trace.

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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MY KEYBOARD AND MOUSE HAVE BOTH STOPPED WORKING. I HAVE THE KENSINGTON PILOTBOARD LASER DESKTOP SET. # 64390. I HAVE PLUGGED IN A WIRED SET BUT I MISS MY WIRELESS !!!! CAN YOU HELP ME? I HAVE CHANGED THE...


If the power cells are new, both the keyboard and mouse are powered correctly (Battery I assume are positioned correctly). If Neither one operates, then check the small dongle that fits into the USB port. It may have been loosened, and if so just pull it from the port and reinsert it in another port. If still no connection, then the dongle may have burned out. The problem: Once a dongle is spent, the entire set is useless as they operated on an audio signal (Frequency) set for that mouse/keyboard. No replacements.

Jan 31, 2018 | ACCO Brands Kensington PilotBoard 64390...

1 Answer

Cannot get mouse to work


1.
If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2.
Restart the computer. This can resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
3.
Move the mouse or keyboard closer to the receiver
The receiver is the hardware that receives the wireless signals from the keyboard and mouse and communicates the data to the computer. Most receivers connect to a USB port, either directly or by a cable, but a few types of receivers connect to the PS/2 ports.
. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface, close to the mouse and keyboard.

4. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. If the mouse or keyboard is not working, then replace the batteries, even if the mouse/keyboard software indicate the batteries still have a charge.
Remove the battery cover to access the batteries. For keyboards, the battery access cover is found on the underside of the keyboard. When replacing the batteries look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Make sure the positive end of the battery is oriented to the positive side of the compartment.

5.
If you have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert it into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.
6.
Resync the wireless keyboard and mouse connections.

Resync the keyboard and mouse connections for receivers with a connect button .
Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers.
NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.

Sep 10, 2010 | HP Wireless Optical Mouse

1 Answer

Key board not working plz help me


First, try to replace the batteries and make sure that the switch is turned ON. Then, check the wireless USB adapter if there is a small button that you use in order to connect the keyboard or mouse.

Briefly press that connect button, then hold down the connect button on the keyboard for five seconds. If that did not hep, try to connect the USB receiver into different USB ports of the computer, or might as well, try different computer just for isolation.

If the keyboard still does not work, but the mouse does, then there's a problem with the component on the keyboard that transmits signal from the keyboard to the USB adapter.

You may need to send the keyboard and USB adapter to the manufacturer for repair.

Thank you and good luck!

Jul 12, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

I bought a logitech keyboard and mouse how do i connect to my computer and turn it on


It looks like a wireless keyboard and mouse. My Logitech keyboard and mouse have a USB 2.0 receiver, which plugs into any USB 2.0 port. Some have small USB receivers that look like memory sticks. It might be mounted on the bottom of the keyboard or the mouse. My receiver is a small box with a wire that runs to the back of the computer and plugs into the USB port. The receiver has a connect button to send a signal to the mouse and keyboard. Once they are installed you can use the button to make the mouse and keyboard recognized, by the OS.

Oct 24, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

Mouse and keyboard have no power


If your mouse and keyboard work properly with another computer or laptop the problem could be :
A) if devices are USB :
- defective USB port : chose another USB port;
- USB port inactivated in BIOS : check and activate;
- motherboard defective : replace motherboard.
B) if devices are PS/2 :
- damaged PS/2 ports : buy a PS/2 to USB adapter for your mouse/keyboard or buy USB mouse and keyboard;
- motherboard defective : replace it.

Oct 04, 2009 | Computers & Internet

1 Answer

Get Keyboard Working


Yes in that case you should be able to use them without installing the microsoft software (at least the main keys of the keyboard, specialty keys will probably need software). Are you certain there is only the one USB plug for the receiver? No other plugs coming off of it?

I think we are getting close to solving it! =)

Jun 24, 2009 | Logitech Cordless Comfort Duo PS/2...

2 Answers

Keyboard Keys Don't Work


Microsoft keyboards do need software installed, it's called Microsoft IntelliPoint (for mouse), and Microsoft IntelliType (for keyboard).

There should be a button on the USB receiver that plugs into your computer. Push it. It should start blinking.

Next, turn your keyboard upside down, and look for a button. It should be pretty easy to find, probably white, and it has some etchings nearby. Press that button, and hold your keyboard up close to the usb receiver.

There is also a similar button on the bottom of your mouse. Do the same thing for the mouse: push the usb button, then push the button on the bottom of the mouse, and hold it close to the usb receiver.

Jun 23, 2009 | Logitech 967437-0403 Keyboard

1 Answer

Bluetooth keyboard and mouse stopped responding on Dell Dimension E520


try to insert another usb drive on the port.it the usb works then probably the bluetooth transmitter is faulty. If the USB drive also does not work... then probably the USB port of the computer damaged.

Jan 15, 2018 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

External keyboard hookup issue


Yes, you can establish your serial port in BIOS With the use of USB ports on computers the serial and com ports are not set up many times. Upon start up and before the windows login screen will see which key to hit to get into BIOS. It is usually an F# key. Once inside BIOS look for ports and toggle until the serial port is showing up. That will establish your serial port.

Don't forget to rate this solution before logging off.


Jan 22, 2009 | Dell Latitude D600 Notebook

1 Answer

Switching keyboard and mouse


Mice and keyboard are the two most basic input devices for the modern computer. Not much is needed to change them out.

Turn your computer off. Remove the old keyboard and mouse. Connect the new keyboard and mouse into an available usb port. Restart your computer.

You may have to wait anywhere from 30 seconds to a few minutes, depending on your computer, before the operating system recognizes the new hardware, but once it does, it will start responding.

Jul 03, 2008 | Dell 2 Button Mouse 6u226

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