Got my RS-4i stimulator about 3 years ago and now when I turn it on it keeps telling me it needs a service and I can't use it, is there anything I can do to reset it .
If "you got your stimulator" with a prescription and own it just call RS Medical & they'll reset you for free on the phone. That's what I did. No problem. Then a month ago I dropped & broke my unit so I thought I'd buy another on the internet since I'd paid RS over $4,000 on my orig machine & some supplies, and could find them cheaper on ebay etc. Then I called RS for a reset, they asked for the serial number, and I learned that not everyone OWNS "their machines". The one I'd just bought was a never returned LEASED item that many return demand letters had been sent out on. In other words, I was sold STOLEN PROPERTY. RS Medical wanted their unit back. I wanted my money back from the seller. Paypal WAS NO HELP. The replacement I bought has been flagged as stolen & will never be reset ---- don't get yourselves in this crappy position people, it's not worth it. Go to a Dr., get a prescription for the device, hope your insurance will pay a good chunk of it, and MAKE SURE IF YOU'RE BUYING ONE ON THE INTERNET YOU ASK FOR A SERIAL NUMBER OF THE MACHINE & CALL RS FIRST TO SEE IF THE SELLER REALLY OWNS IT (& this is hard enough working around the HIPPA stuff..), but they'll tell you if it's THE PROPERTY OF RS MEDICAL!!!
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