Question about DeLonghi EAM3500 Espresso Machine/Coffee Maker

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Delonghi 3500 general error?

General error

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Probably too late to be helpful but perhaps to someone new...

I had a similar problem with my DeLonghi espresso machine and it turned out to be the thermal fuse on one of the boilers. The fix is not very complicated but you do have to take some of the unit apart. I posted a few details in the Fixya entry below. Feel free to message me if you'd like more information.

What does generic alarm means

Posted on Aug 02, 2015

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Hi, I have this manual for you to check error and solution.
Delonghi Magnifica ESAM3500N User Manual Page 22

Posted on May 13, 2014

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Posted on Jan 02, 2017

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1 Answer

Delonghi 3500 problem: When coffee starts to come it flows normally for around half cup. After that colour gets bright and it basicly drops water to the cup and coffee tastes mild. No errors in scren


Sound like the filter strainer is clogged:
Try taking out the whole internal coffee plunger assy by doing the following
turn off machine at the machine switch (leave the power point switch on)
Open the door and remove the internal bu pressing the red buttons
Undo the filter plate on top and clean and reinstall...make sure that the assy clicks in correctly

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Service manual NOT Instruction for Delonghi Coffee Machine EAM 3500 S, explosion diagram to replace some O-Rings inside the coffee maker


Check here:

Magnifica ESAM 3500

If need more information, look for Customer Support of manufacturer:

Customer Support


Or contact them throught their internal messenger, explain them your query:

Contact Us Delonghi Australia

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1 Answer

General warning coming up in heating cycle.Not working at all.


For DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker Team De-Brewerz.com says:

1. General Alarms should be taken care by authorised delonghi technician only. Please do not try to fix yourself as it is related to safety.

2. This error occures due to loose wirings, opened water circuit, failure of heating elements and last failure of PC board repalcement.

3. Please contact your nearest Delonghi authorised dealer for technical support.

4. You can claim the warranty if recently purchased through De-Brewerz.com . If you are in India then contact us at de.brewerz@gmail.com

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1 Answer

My DeLonghi EAM3500 display "general alarm" and


It is best that you contact the customer care of DeLonghi and post your request. you can also register your product for support.
The power supply can be sourced after the price is confirmed as these are available only with their spares department.
click on;
http://delonghiusa.com/support/

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use cold low fat milk and keep the milk container in the frig.
Make certain that when washing water come out of both holes.

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delonghi 3500 turns, runs diagnostics and then shuts off. Won't turn on unless you pull the switch. Any Ideas?

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