Question about Kyocera Copystar CS-1820 Black and White Copier

3 Answers

All of a sudden, my copystar 1820 is having trouble scanning to an email address. Actually, this happened after weekend of thunderstoms--and our internet was down for two days. Any solutions?

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  • drumph491 Jun 23, 2009

    when we attempt to scan, two pages go through--and then, its asks us to remove the documents from the document feeder. When we do this, it gives us the error message. It doesn't give any specifics--it doesn't matter whose email address it is--and it happens even when we place a document directly on the glass.

  • drumph491 Jun 23, 2009

    error occurred. Result: NG. Again, it gives no specifics.

  • drumph491 Jun 29, 2009

    No--that didn't work. We actually tried that the first day we noticed something wrong.

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  • Master
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It pulls off 2 papers because of the faulty paper feeder rubber.the rubber has moisture on it and is pulling of extra paper getting it jammed.just get the printer serviced and rubber feeder dried up by air dryer to solve this issue

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Posted on Jun 30, 2009

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The unit may have been damaged from the thunderstorm. Power down the unit and then unplug it from the outlet for 60 seconds. Replug it back in and power up.

Posted on Jun 23, 2009

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  • Kyocera Master
  • 13,433 Answers

Can you provide some more detail to the problem, what kind of trouble? are you getting a error message?


Posted on Jun 23, 2009

  • Ekse Jun 23, 2009

    whats the error message?

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