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The suncbeam mixmaster model # 2351 that i have is stuck in the down position. The tilt button will not release the motor head.

I just finished mixing dough up and it wo/nt tilt back. I was able to jimmy the bowl off and the red dough hook is out but the right dough hook is stuck and the tilt will not work. The button seems to press in and I can see some latch movement but no tilting is happening.

Posted by Anonymous on

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Posted on Jan 02, 2017

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  • 10 Answers

SOURCE: Head tilting problem

OK,Where the mixer pivots there is an ajustment screw ( Flat head). Place a dime at the bottom of the bowl and make your adjustment carefully ( quarter turn at a time).Using the low speed only, adjust until the tip of the flat beater barely touches the dime.When your done, you'll be back in business.

Posted on Nov 04, 2007

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  • 1 Answer

SOURCE: Dough blade is scraping the

If you're still having this problem, here's what I did a few minutes ago that fixed it. Lift the head, then turn the screw that connects the head to the base to the left. You're basically unscrewing it. That screw regulates how high or low the beater is. Unscrew it a little at a time, and lower the head and try to lock after each turn. The head will gradually get in a more locked position. Keep turning the screw till the head finally locks in all the way. Read the "beater to bowl clearance" section in the manual.

Posted on Dec 10, 2010

  • 586 Answers

SOURCE: My mixer sounds like it

Hello there,
It is the same problem when you mixed bagel dough in it. The problem is that the motor needs lubrication. Moving parts require lubrication for maximum performance. There is a plastic gear inside the unit, if it is getting shredded it will begin to get stuck and strain before it will be able to mix a dough smoothly.
The plastic gear is meant to self destruct with time so as to save the motor from getting bad, so it is the plastic gear that need to be replaced in the kitchenaid mixer and if you intend to fix this yourself. Here are what you need to start the job and the steps it take to take it apart.
http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
Hope this was helpful to you. All the best Elect_Comp

Posted on Sep 13, 2011

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1 Answer

How to disassemble mixmaster heritage series model 2351


try the following sites
www.eserviceinfo.com/equipment_type/model###
www.freeproductmanual.com/manufactures_name/model###
www.info.com/manuals
www.s-manuals.com/manufactures_name/model###

at the browser type the following information
sunbeam disassemble procedures for make/model ###

you could look at www.youtube.com/disassembling mixmaster model 2351

Mar 31, 2015 | Sunbeam Food Mixers

1 Answer

Sunbeam stand mixer won't tilt back down


I'm in the middle of a bake sale. Not a good time to send back. Also, I think you meant a free Upgrade at no additional cost...

Dec 14, 2012 | Sunbeam 2346 Heritage MixMaster Series...

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I can't get the tilt release to release to raise the mixer . I have a batch of cookie dough in the bowl and I am unable to raise the mixer


Try running the mixer for a few seconds to clear anything out from under the beaters, like a chocolate chip. You can also try pushing down on the beater end of the mixer, press the button and lift.

Nov 01, 2009 | Sunbeam 2346 Heritage MixMaster Series...

2 Answers

Motor head will not tilt back


Push down slightly on the head and then the button will go in further and the top will release. ((this answer after I just bought it home and was about to take it back to the store!!))

Oct 11, 2009 | Sunbeam 2370 MixMaster Series Stand Mixer

1 Answer

Sunbeam Heritage Mixmaster Won't Tilt back


Hi

Most of them have a button to push that releases the mixer head to tip back. Sometimes the buttons stick and will not release. That picture looks like you are using the Heritage model.

You have to remove two parts in order to get access to the piece that was causing the problem:


1) The "torpedo" shaped knob that sticks out from the mixer speed dial;
2) The speed dial itself

Both of these pieces clip-in, and can be removed with a screwdriver by pressing in on one of the hooks that hold them in place.

After these two pieces are removed look for a small washer right below the motor (it is sitting on top of the upper portion of a screw) -- in my case this washer had come loose; tighten it with a 1/4 size wrench (you can also tighten it by hand to release the tilt, it will probably become loose in the future if you don't tighten it further, but if you don't have the necessary tools this will at least allow you to get your tilt unlocked).

On another note, after tightening this washer you may also notice that the tilt release had become easier to use -- previously you may have found that you have to press the tilt release button very hard to get the tilt to unlock.


Please do accept the solution and revert for further assistance.

Thanks
Rylee

Jun 12, 2009 | Sunbeam 2346 Heritage MixMaster Series...

1 Answer

Sunbeam Mixmaster 250W tilt stuck


Here are the steps repeated from bove with photos
  1. Unplug machine from power
  2. Pry of the dome shaped cover at the back - putting a flathead screwdriver under it witll work, note the plastic prongs on the inside of it below10_23_2012_11_25_02_pm.jpg
  3. Get a couple of screwdrivers to hold out th e prongs on the speed control ring and then prise it of by intserting a srewdiver in front of the ring
  4. 10_23_2012_11_27_27_pm.jpg
  5. Now you can tighten the nut on the vertical bolt at the lower inside of the mixer using a small screwdriver to push the nut around till it is tight and then add some loctite (or nail polish) to stop it coming undone.
  6. 10_23_2012_11_45_32_pm.jpg
  7. The tilt mechanism should now work. To reassemble align the off indicator on the top of the machine with the OFF on the speed control ring and push it back on. Push on the dome shaped cover and you are finished.

Jun 02, 2009 | Sunbeam 2353 Stand Mixer

1 Answer

Sunbeam mixmaster jammed, will not tilt back


That picture looks like you are using the Heritage model, which is the one I just fixed for myself.

I had to remove two parts in order to get access to the piece that was causing the problem:
1) The "torpedo" shaped knob that sticks out from the mixer speed dial;
2) The speed dial itself

Both of these pieces clip-in, and can be removed with a screwdriver by pressing in on one of the hooks that hold them in place.

After these two pieces are removed look for a small washer right below the motor (it is sitting on top of the upper portion of a screw) -- in my case this washer had come loose; I tightened it with a 1/4 size wrench (you can also tighten it by hand to release the tilt, it will probably become loose in the future if you don't tighten it further, but if you don't have the necessary tools this will at least allow you to get your tilt unlocked).

On another note, after tightening this washer I also noticed that the tilt release had become easier to use -- previously I found that I had to press the tilt release button very hard to get the tilt to unlock.

I hope this helps!

Dec 28, 2008 | Sunbeam 2346 Heritage MixMaster Series...

2 Answers

Sunbeam Mixmaster Heritage series


I hope this helps. I found on mine that the rear screw on the "neck" had become slighty loosecousing the release to not fully disingage. I had to remove the dome shaped cap in the middle of the speed control knob, pops off fairly easy, to gain access to the nut to tighten it. Hard part was trying to hold the screw head still while I used a small screw driver and small hammer to tap the nut tight, very limited space between the "neck" and motor body.

btsctn

Jun 14, 2008 | Sunbeam 2346 Heritage MixMaster Series...

1 Answer

The tilt button is not working


Okay, we just figured this out ourselves.
There is a little hole on the neck of the mixer, where the mixer motor meets the neck. While pushing the tilt release button, stick a small screwdriver into the hole (it will not go far) and pry the latch upward. While holding the latch up and the tilt button, have someone pull up on the motor while holding down the base. It might take a little muscle, but after that, the motor will be able to tilt back and forth like it did before it got stuck. If you are the one holding the tilt button and latch, please wach your finger so they don't get pinched when the motor swings up.

Dec 17, 2007 | Sunbeam 2350 Heritage Series Mixer

1 Answer

Mixer is stuck in the down position


If the mixer is under a year old and you have a receipt, send everything in,beaters, bowls, book, etc, to Authorized Appliance and Repair in St. Louis Missouri and you will receive a brand new replacement or ungrade free of charge. Make sure you have your Name,address & phone number with the unit.

Nov 05, 2007 | Sunbeam 2351 Legacy Stand Mixer

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