Question about Denon AVR 1312
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Posted on Jan 02, 2017
YOU MAY HAVE A PROBLEM IN THE OUTPUT SECTION OF THE AMPLIFIER AND THUS ACTIVATING THE PROTECTION CIRCUITRY. MAKE SURE IT IS NOT BEING CAUSED BY BAD SPEAKERS. REMOVE THE SPEAKERS, THEN POWER THE RECEIVER UP WITH THIS NO SPEAKER LOAD CONDITION. IF IT STILL GOES INTO PROTECTION, THEN THE RECEIVER WILL NEED TO BE SERVICED. THIS IS ALL YOU CAN DO AT THIS POINT, AS YOU HAVE MADE SURE THAT THE INSTALLATION IS NOT CAUSING THE PROBLEM, AND THE SERVICE OF THE AMPLIFIER OR POWER SUPPLY SECTION IS VERY INVOLVED AND TECHNICAL IN NATURE. IF YOU SEND IT IN FOR REPAIR, I SUGGEST SENDING IT TO THE SONY REPAIR CENTER, AS THEY HAVE A FLAT-RATE REPAIR FOR THESE RECEIVERS AND YOU WONT BE CAUGHT OFF-GUARD WITH A HIGH PRICED REPAIR. YOU CAN CONTACT THEM AT SONY STLYE=800-571-7669 OR TRY 800-222-7669. THEY WILL TELL YOU WHICH OF THE FOUR REPAIR FACILITIES TO SEND IT TO AND ALSO PROVIDE YOU WITH THE RMA AND FLAT-RATE REPAIR COST. LET ME KNOW IF YOU NEED FURTHER ASSISTANCE.....V
Posted on Jan 08, 2010
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